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June 2023 by caitlin spry
Very nice building, love the architecture. Employees are friendly and kind. Love to bank with Chemung. This is the one building here on Buffalo Street that does notary if anyone needs one.
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March 2023 by Charles Blanchard
5 stars for being the only bank i called that could answer if they do cannabis banking without putting me on hold for 30 minutes.
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September 2022 by Anirban Mukherjee
I had a very long day today with multiple requests to get various documents notarized. Both Sandra at this branch and Craig at the Elmira Road branch were incredibly professional, patient, and friendly. I am truly grateful.
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June 2021 by kaden auble
Terrible customer service always takes forever to hear back from them and they never answer there calls you sit on hold forever
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October 2018 by Jessica Rankin
Awful!!!!! they screwed me out of hundreds of dollars in fees for something that was their fault!
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March 2018 by Katrina Bradley
I had been having trouble with my online banking for a very long time. I expressed my concern and Alex took my phone number and got it all figured out for me and called me first thing the next morning to let me know it was taken care of. It's very appreciated. Anytime I go in there everyone is very eager to help!!!
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September 2016 by Alexander Trout
this is a good bank been with them going on 2 years and never had a problem and if i did have a problem them fixed the problems right away
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September 2016 by Abram Coetsee
Really a bad experience here, glad to cut ties with this place. I began banking with Chemung canal because I was looking for a local, small bank with personable customer service. It took 5+ days to get a phone call with a supervisor regarding a hidden and persisting problem on my account which cost me hundreds of dollars in fees as the time past. Between the unreliability of the management, the erratic opening and closure of branches and the fact that my favorite tellers all left because their own time there was so unpleasant, at this point it's unclear whether Chemung canal is actually a bank or just pretending to be.
