Horrible hours and worst customer service . Also their app is bad as well . Save yourself the headache and bank elsewhere.
March 2017
This is an excellent bank. They service our mortgage and send statements and other appropriate information on time. Their hours are clearly posted. We've always been served effectively and immediately when we've called.
April 2016
The hour for the Ithaca branch are from 9-4pm Monday- Friday. Also for the phone issue this week we were having a phone issue. Hopefully this helps.