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September 2023 by Jason Smith
Storage unit was clean, climate control was excellent, and it felt safe to use. Only complaint was the fact that online order and actual access code didn’t match - needed to work with local manager, whose hours are limited. But staff was very friendly and accommodating.
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August 2023 by Jin Hyo Lim
Quick and easy move in and move out process. Storage was well maintained, super clean!
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August 2023 by Gianna Francica
Everyone I worked with was super kind and caring I really couldn't think of a better place to go! Everything was super reasonable and I've never met such a nice group!
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June 2023 by H. Moy
I rented my locker online, which was very convenient since I was 2 and a half hours away but needed to secure one pretty quickly.This was the first time I have ever rented a storage unit, Travis was extremely helpful with my questions when I did go in. My unit was inside, the access was simple and still very close to a door for easy movement of my items. The temperature control was perfect and nice on the few hot days I was in and out.Most importantly, I felt my belongings were safe and secure in this facility. It was clean and well kept.
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June 2023 by Natalie Nelson
As someone who has had some pretty horrible experiences with other storage units, I can confidently say your stuff will be safe here.The store manager is super friendly and a genuinely nice person. There wasn’t a 30 day notice required which is fabulous.Only thing I didn’t appreciate was their inability to prorate the price of the unit when I moved out a few days after the automatic payment went through.
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June 2023 by Daniel Buzzerio
Awesome storage place and great management, I would suggest them to anyone in the area in need of a storage unit.
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May 2023 by Syd N.
Most reliable, affordable, and storage place in Ithaca. Have booked this 2 years in a row at the last minute, when all other places were booked, and the representative for storage sense was still so helpful and kind ( even trying to find us the best rate even though it was the last unit left). Would definitely recommend booking here.
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May 2023 by Tracy Zimmer
Excellent! Manager Travis went above & beyond to help me. He is kind & friendly and made sure everything went smoothly for me.
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April 2023 by Kate Schneider
Travis is wonderful! SO helpful and clear about how the storage unit works at this facility. Would recommend 100% to anyone in the area!
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April 2023 by Amber Grover
Nice simple process to get a unit. Great office hours to get assistance when needed.
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February 2023 by Taylor Kujawa
So helpful and friendly! Storage units for such an affordable price! Love it here
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January 2023 by lali khalid
This is my second time renting from Storage sense. And it has been wonderful. My only request is to lower the rates.
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September 2022 by Clare Colandrea
Very friendly and communicative. I will be using them again next spring when my daughters grad school lease expires
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July 2022 by Jill & Phil Behrens
Storage Sense in Ithaca is a very clean, high-quality, well-cared-for facility in a convenient location! Management team Terri and Douglas have gone above and beyond by providing considerate, clear communication and stellar customer service to meet our needs. We’re grateful to have found this option for temporary storage and highly recommend.
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July 2022 by Bradley Kove
The staff was very friendly and the facility modern and kept clean