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October 2025 by Meg Bishop
You do great work! You pick up my mom, you transport my mom, you return my mom. Brava! I would hug you all if I could. Getting all your clients to where they need to be must be a complicated sudoku ... daily! I walk into my relationship with Gadabout knowing that my mom will often be dropped off at her appointment quite early, or she'll be on the bus for a while, or that she'll have to wait for a short period after her appointment, but the alternative is ... not. getting. to. the. appointment! Thus, I have no complaints. Heck, not only do I have no complaints, I want to duel those who do have complaints! Gadabout is a precious resource and I'm so grateful to you. My sincere feeling -- whenever I call -- is that the dispatchers, admin and drivers are all trying very hard to provide this great service, and I'd be lost without them. Thank you, thank you, thank you! Meg B., daughter of Ginger C.
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August 2025 by Margery Lipenski
This was our first time using Gatabout and we were very pleased. They were on time for our pick up and when I called for an early return trip, they quickly got a hold of dispatch and had someone there literally within minutes. Both drivers were very polite and professional. Highly recommend.
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July 2025 by Jenna Redford
Drivers are very aggressive, unsafe, and do not take driving seriously. Please be careful using this service.
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April 2025 by Kathleen Ehmsen
Everyone from the drivers to the office personnel work diligently and caring and kind
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January 2025 by jane hubert
The drivers are very friendly and they care about their customers I see it every week they pick up my mom and then drop her off put the system they have is a joke. The patients that they transport have to wait for an hour or more to be picked up and this is after a 3 hour treatment for dialysis it’s really sad. Some go in as early as 5:30am and are hungry and tried dialysis wares them out. Hopefully Gadabot can get better soon
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November 2024 by Laura Blakeley
is not a reliable source of transportation eater shows up half an hour early or an hour late
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May 2024 by Pat Tellerico
On time, courteous and healthful.
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March 2024 by Bob Hutko
Friendly drivers, free service. Just for the sake of environmentalism i wish they had smaller vans instead of big buses, but i guess they are probably necessary for wheelchairs.
I am super grateful for this service that opens up the possibilities for medical care that i can confidently get to in the area.
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November 2023 by Debrah Ranieri-Smith
I have enjoyed the transportation and the drivers.
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July 2023 by Chris L.
This is a great service to the community. Rides are only $2 or $3. I think this is primarily for doctor's appointments, but they can take you to to the mall, grocery shopping, etc. The only downsides are:Limited hours of operation. I think about 10:30 am to 3:00 pm. And:They serve many people and cannot always pick you up exactly when you want. They try to get you within an hour of the most convenient time for you. This means that you may wait an hour at your appointment when you arrive and wait another hour when they come to pick you But hey. It's almost free. Much cheaper than Uber or taxi. I always take a book. I like to read so waiting is not a problem for me. I think I read that each trip costs them about $26.00. But they only charge me $3:00. Staff and drivers are friendly and helpful. I appreciate their service very much. I am a 78 year old male with no car. Gadabout saves me a lot of money! Thank you Gadabout!!!
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February 2023 by Nancy Raza
The retired community uses this service with great confidence. The pricing is so affordable and the mapping locations are convenient. They take great care for those with physical challenges.
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November 2022 by Maria Devan
I have been using gadabout for years now. I love them. Not every city offers something like this to the disabled. You also can ride based on your age. It beats taxi fare and medicaid covers gadabout for transportation. Friendly, courteous drivers and office staff and I can honestly say I like using them better than I liked owning a car. It also only costs me only a fraction of the money to use them instead of owning a car.
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November 2022 by Susanne Jensen
I love the service thank for being there for years when I need you
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November 2022 by Paula Feria
Good for Disabled & Senior Citizens
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April 2022 by Samantha VanDerpoel
thes busses run red lights!!!!! in the town of ithaca they almost just hit my husband my 11 year old and my self on 4/06/2022 at 6:35 in our truck and we had a green light!! this stuff is getting out of hand i was born and raised here and i can NOT stand to even be in this town anymore how unsafe!!
