Hertz Car Rental - Tompkins County Airport
Car RentalHours:
1 Culligan Dr, Ithaca NY 14850 Hours
About Hertz Car Rental - Tompkins County Airport
Hertz Car Rental at Tompkins County Airport offers a convenient and customer-focused rental experience. Customers praise the helpful and friendly staff, especially highlighting the exceptional service provided by Duke, who went above and beyond to assist with late arrivals and after-hours pickups. Despite late flights, the team was accommodating, arranging for after-hours car access and ensuring a smooth process. The rental process is described as straightforward and hassle-free, with vehicles that are clean and well-maintained, providing a comfortable drive. Customers appreciate the flexibility of the service, such as not being charged when only a few miles are driven and receiving helpful communication when modifications are needed. The staff’s responsiveness extends beyond the rental, with one customer noting that they quickly helped recover and ship back medication left in the vehicle, demonstrating a genuine commitment to customer care. Overall, the experience at this Hertz location consistently exceeds expectations, with outstanding service, high-quality vehicles, and a personalized touch that makes customers feel valued. Whether arriving late or needing special arrangements, customers find this Hertz location reliable and friendly, making it a top choice for car rentals in the area.
Most Recent Reviews
February 2026
I called in and spoke to Duke. He was super helpful and had great customer service skills. That is rare with car rental places in my experience. I will be using this Hertz location for all future rentals.
June 2025
My car broke down. They were extremely helpful in giving me a car at a great rate. Very helpful and friendly. Highly recommend.
February 2025
Great car. Was fairly new. Quick and easy experience at the counter.
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