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June 2025 by Dawn White
Update! Finally have about half that has come up. Not going to hold my breath on rest of them.......I've been going to Agway since a child. They were always a helpful and trustworthy store. This year I purchased 2 bunches of asparagus, to replace a played out patch. To my surprise not a single one grew. When I asked for a refund or to replace them. I was told too bad. They don't do that. 20.00 is 20.00 I'm out. The 10 I purchased from the nursery to round out new bed, all grew. Disappointed in the store new policy.
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June 2025 by Shannon Wyatt
Friendly and helpful staff.
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June 2025 by Jacqueline T
Wonderful local store with excellent service!
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June 2025 by Michael Vanburen
I have always had great experiences with this location.
Friendly knowledgeable and amazing customer service.
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April 2025 by AnnMarie Esposito
They are helpful and have so many choices. They are a little pricey, but no one else had string of pearls succulents.
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April 2025 by Thomas Bowen
Good selection
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May 2024 by coury gallowy
Super friendly staff and very helpful
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May 2024 by Stef Cardona
Friendly service but I bought $40 dollars worth of seeds and several of the packets were empty.
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April 2024 by Marianne Shorey
Every time I go, they are very pleasant and always willing to answer questions and help out
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February 2024 by Mike Blake
Found what we needed quickly. Bird seed and cat litter each had many good choices. The employees were very helpful. Nice place.
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February 2024 by Bill Hyde
Employees unfriendly and seem like they have no knowledge in their departments
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February 2024 by Ben Braverman
Very easy to find what I needed and the cashier was very nice
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January 2024 by Susan Marich
Friendly and helpful. Nice selection of items. Difficult to get our of if your headed west
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October 2023 by Linda B.
I have shopped this store since 1987 and my loyalty is now challenged. The reorganization feels capricious and the additional products piled high make me feel assaulted as they loom overhead. When employees, now men at desks, should be paying attention to customers looking for the far flung products in odd places, they are not. They can see people looking lost but ignore them and when asked for help they don't get off their butts to show people where things are. Pointing in vague directions is rude. The new guy -manager? -in the garden department is a true jerk and I will find other places to buy those products. He disagrees with the customer and makes claims about products he has likely never used and is altogether disagreeable. i have been gardening longer than he has been alive. Touting his horticultural degree is in very, very bad taste. Gone is the friendliness and easy to find items and gone will be long time loyal customers. True Value was fine and now you do all this to be part of ACE? I have no loyalty to ACE.
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October 2023 by Joshua Berggren
A few months ago I purchased an item and needed to return it for a refund, Brenda and Brandon who work at the Ithaca location in the lawn equipment department were fantastic and provided great customer service. I hope the owner sees this because these two represented Agway in a very positive manner. Thank you Brenda and Brandon for helping me through this process!
