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October 2023 by Linda B.
I have shopped this store since 1987 and my loyalty is now challenged. The reorganization feels capricious and the additional products piled high make me feel assaulted as they loom overhead. When employees, now men at desks, should be paying attention to customers looking for the far flung products in odd places, they are not. They can see people looking lost but ignore them and when asked for help they don't get off their butts to show people where things are. Pointing in vague directions is rude. The new guy -manager? -in the garden department is a true jerk and I will find other places to buy those products. He disagrees with the customer and makes claims about products he has likely never used and is altogether disagreeable. i have been gardening longer than he has been alive. Touting his horticultural degree is in very, very bad taste. Gone is the friendliness and easy to find items and gone will be long time loyal customers. True Value was fine and now you do all this to be part of ACE? I have no loyalty to ACE.
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October 2023 by Joshua Berggren
A few months ago I purchased an item and needed to return it for a refund, Brenda and Brandon who work at the Ithaca location in the lawn equipment department were fantastic and provided great customer service. I hope the owner sees this because these two represented Agway in a very positive manner. Thank you Brenda and Brandon for helping me through this process!
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October 2023 by Edward Latson
Hey….local, independent, great variety and great staff…and what else? Two thumbs wayyyy up!
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June 2023 by james neidhardt
I always prefer to shop here rather than the big box stores. Customer service is outstanding
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June 2023 by Georgia Eastman
Great place to shop with very helpful employees.
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May 2023 by Miriam Epstein
I came looking for live traps for small rodents (mice). I found affordable choices. Definitely worth the trip
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April 2023 by patricia Nash
My go-to gardening center. Always great service. Much better for my psyche than the big boxes
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January 2023 by D W
After a couple of times having the snowblower in for work, the Owner called us back, picked it back up, and completed final corrections on it to make it work properly. Appreciate them taking the extra steps to make things right.
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January 2023 by Victor Smith
Hafted my ax and splitting mal, cleaned up the heads and sharpened them all for the price of the handles. Try that with Amazon!
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December 2022 by Carol Bushberg
This is a great store with a wonderful hometown feel. Fun place to shop for the indulged pet or grilling chef. I always find a supply of paper whites when needed. Exotic garden tools and a wide selection of beautiful pots and perennials. Whenever I need a last-minute gift, they never disappoint.
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December 2022 by Jeney Wierman
Extremely helpful staff. Although it is a small store, the quality of items is high (better than some of the other big box stores). I asked many questions of the staff, and they were happy to help answer.
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December 2022 by Caleb Harned
Agway is a great spot for many things, gardening equipment, electrical supplies, even winter clothing! Personally I go there to get 14lb bags of cat food that my kitties really like. There's a rewards program that gives a free bag after X purchases, depending on the size of the bag purchased. I can get quality firewood there if I'm feeling like a camping adventure is in order. They offer lawnmower repair if I run into a stubborn rock or what have you. All in all, I've been shopping at Agway for many years, I will continue to do so, and so should you!
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December 2022 by Randy Amos
Great little home town hardware store ?
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October 2022 by Sandra Jacobs
Not as wide a selection of pet supplies as our Agway in Binghamton.
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October 2022 by Nancy Kaproth
My "go to" first stop for bird feeding, dog care, lawn and garden items. Also a great hardware with easy to find staff members. Small enough to feel personal.
