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November 2023 by Lauren Cherchia
My husband and I had a wonderful experience at Ithaca Wholesale Furniture. Lauren is great- she spent several hours with us over multiple visits, choosing our living room, dining room, and bedroom furniture for our lake house! The delivery men were great also- they spent two hours setting everything up. Thanks for the great service!
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September 2023 by alexthefish
Great family business! Friendly folks and good deals.
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August 2023 by Anita Rogic
Amazing selection, amazing prices, and store owner Teresa is one of the nicest people I’ve ever met. Highly recommend!
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February 2022 by Matthew Schiavi
Extremely friendly, helpful, and decent prices.
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February 2022 by Chelsea Guy
We just came in to start figuring out what we want for updating the seating in our house and got lovely service and suggestions, no pushing for sales but they did have helpful information about the options we were considering and tried to help us figure out what would work best for us and our space. We need to do some more planning so we didn't buy today but they seem like they would be lovely to work with when we do decide! We were warned to buy if we saw something we really wanted because furniture is in demand right now and ordering is taking a while. Like I said, very informative and helpful!
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January 2022 by James Evans
Awesome people to work with easy to talk to and they take the time to listen to people on what they want
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August 2021 by John
We bought a sectional and two chairs from them and it was a great experience. They warned us ahead of time about the wait on certain items and looked up every piece of furniture we asked about. We spent a couple of hours pricing and picking stuff out and never once felt like a burden. Their customer service is unbeatable. Brian, Theresa, Jenn, Brad and Josh have all been wonderful. We will be back.
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July 2021 by Sherry Guernsey
Absolutely the BEST service around and great quality furniture!!
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July 2021 by Michelle Mosher
Nice furniture
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June 2021 by Jennifer D.
I am really disappointed to be coming back to write another review, but I feel I need to give others a heads up. When we bought this couch the owner talked us into an expensive pet warranty that was supposed to cover any rips or tears. My dog's nail got caught on my couch in December (6 months ago). I immediately contacted the warranty company and never heard back. I followed up in January and they claimed they never received it but took my information again. I have followed up every few weeks and am told they are waiting on information regarding availability. The last time I spoke with the warranty company they said they were waiting to hear back from the store. So I called the store and the person I spoke with told me they would let the owner know and give me a call back. I never received a call back from the store but instead received a passive aggressive message from the warranty company after my call. I understand covid has delayed production but any other manufacturer I have spoken with about other products can give me a time frame at least. These people are barely giving me any response. So go ahead, buy the furniture, but I warn you, the warranty is a scam!
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March 2021 by TheOrbon1977
Good selection, great prices. Super quick delivery
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February 2021 by Kara Blaha
Great quality and customer service is amazing!
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January 2021 by Lucylia Eddy
I needed a leather power recliner. There wasn’t any in the store .Jenny took it upon herself to order it and have it delivered! The delivery guys were phenomenal! They were very patient and they set it up for us! We were not disappointed!!!
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December 2020 by Adam Spry
Very friendly staff and willing to help you out, even when you are unsure of what you want or need. Quality furniture. We are repeat customers and will continue to be in the future.
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November 2020 by Britney
Prices are fair. We are happy with our purchase. Unfortunately, the delivery guys ruined our experience. We paid a 75 dollar fee to have our stuff delivered. The guys walked through my house with their muddy boots on, got mud all over my carpets, scratched and dented my front door and broke a leg on our brand new sectional. Our mattress had a hole in the corner and they got mud all over the corner of our brand new white sectional. The owner offered to replace our mattress and a 100 refund for the damage done to our door. We were considering buying more furniture from them, but not after the experience we had today with the delivery guys. If you purchase anything from this place, haul it and move it yourself.Editing to update.I recieved my $100 compensation for our damaged door. Haven't heard anything from the owner about our mattress replacement and leg replacement for our couch and it's been a week. I would steer clear of this business. I purchased over $3,000 worth of furniture and it came damaged. The owner offered either a $50 refund or new mattress to make up for our ripped $1100 mattress. Obviously we paid that much for a new mattress, we want a new mattress. Haven't heard anything from them in a week. The owner doesn't seem to care about customer experience and obviously values the dollar signs more. $100 won't even replace our aluminum door.
