Kitchen & Bath in Ithaca, NY

“We recently finished a kitchen remodel with Foster Custom Kitchens—in short, we’ve been very spoiled by the experience. This was our first major home renovation and were naturally nervous about the usual things: the price, the timeline, the multitude of choices, etc. Isaac and Mindy were excellent navigators of the project—knowledgeable, resourceful, forthcoming, and, best of all, KIND. We were never made to feel like we were making the wrong decision about anything nor were we steered toward costly add-ons and options specifically because they were expensive. All together, this was a fantastic (and actually quite fun!) experience. We’re very much looking forward to working with Isaac and Mindy on future projects.

There were only a few oops moments during the renovation that were fixed promptly and really showcased how important it is to work with the right people who know the right people. In one instance, a drawer was just an inch too wide to open properly—instead of telling us to just deal with it, Isaac came up with a couple of fixes that, while the end result was the same (a drawer that could be pulled out properly), the process by which the fix was made was different. Isaac walked us through the options and made sure that we understood what the advantages/shortcomings of each might be. He was very patient and once we decided the route forward, made sure it was done properly. In another instance, I was out of town during the countertop install—while the install went smoothly, Mindy noticed that our sink cutout wasn’t quite cut the way she was anticipating. She quickly sent over clear pictures that showed the problem and when I agreed that the cutout didn’t look quite right, worked with the countertop company to fix the issue promptly. I actually never saw the wrong cutout in person—it was fixed by the time I got back to town a week later. I hadn’t fully realized when we started the project what a relief it would be to be able to depend on both Isaac and Mindy to give the proper due diligence and care to our space, especially when we may not have know what questions to ask.

Other things of note:

Isaac is great with custom wood pieces. He made us several shelves with incorporated lighting as well as a nice chase for the range hood—everything is clearly high quality, well-made and fits perfectly in the space. He’s also very good at troubleshooting and finding the RIGHT solution to issues, not necessarily the easiest ones or ones that are obviously cutting corners.

Mindy has INCREDIBLE attention to detail and wonderful design insights and suggestions that make a space feel complete and unified. I almost wish that I hadn’t had as clear of an idea of what colors and finishes I wanted in the space, as it would have been fun to see what she came up with. Perhaps that will be on the docket for our next renovation…”

“They didn't carry the manufacturer of the part I needed, but they told me about another store nearby that .. Did. I'm up and running the same-day thanks to that freely given advice. That's not just 5 stars, that's a 10 !”

“As a party tent business owner myself, I understand the stresses and busyness that this time of year brings. I work very well with Taylor Rental and their team and whenever I am running low on party supplies they are always willing to help me out. The face of their office and the lady on the other end of the line, Marie is amazing and will bend over backwards to give me or any of her customers the best rental experience possible. Thank you for all you do and I look forward to working with you guys for years to come!”