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November 2023 by Renee Jordan
Don’t waist your time! I bought a car new back in 2020, it was diagnosed with a turning signal issue in early 2021. At first I was told they couldn’t get the part because of covid, understandable, I have called regularly since and they always have the same excuse “we are working in bigger projects”. At this point we’re coming up on 3 years since it was originally diagnosed and it is just now getting worked on, only because I had a headlight issue that needed attention asap. They have promised me multiple loaner cars and have given them away before I get there. The only way to get ahold of anyone is to go into the service department and speak to someone face to face. My family and I have only ever bought vehicles from Maguires and now none of us want anything to do with them. Please save yourself the time and money and go anywhere else!
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November 2023 by Shawn Murphy
Took vehicle in for a recall, speedy inspection - parts being ordered.UPDATE - Never got a call saying my parts were in. Called twice and gave my information both times; was told they would look into it and I never got a call back. Used the contact us option on their website to explain my problem and still haven't heard back - lost cause? Maybe this change from a 5 star review to 1 star will finally get someone to reach back out.
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November 2023 by Sabrina Fernandez
Don’t buy or have car serviced here! Service does not pick up phone. We had a 2016 Jeep towed here (called first) and they can’t bother to work on the vehicle. Possibly just a new battery is needed but AAA didn’t have battery that fit.Never had worse customer service with a dealership.
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November 2023 by Bill Teator
Called prepared to spend $38k cash plus tax on a Jeep sitting nearly 70 days in inventory. Sales person could not have been more disinterested, cavalier & bothered answering fundamental questions about basic Jeep reliability, warranties, etc. Disappointing. Understand people have bad days. Essentially gave vibe we could take it or leave it. Happy to leave it.
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September 2023 by Meghan
Great experience, Braden Eakins helped me find my new car! He was really easy to talk to, and I could tell he cared about making sure I found a car that was right for me. He helped me trade in my old car an went over everything with me. I will go back again next time I need a new car.
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July 2023 by Jessica Gray
Been here twice now for service. First oil change and a recall (hade them do an inspection while it was there since it was due this month anyway) and check a sound out for me (even took it out a second time when I asked them to try a couple other things that might work). No issues, great to deal with. Will be back for future service.
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July 2023 by WILLIAM Nagle
My 2021 Ram 1500 Big Horn had a Parking sensor issue. Had to make 2nd appointment since front bumper needed to be removed to diagnose what was faulty. 2 days without my truck = " ug ". BUT after new replacement part came in the following day all is ? good. Glad to have my baby back. I was concerned about dash light symbols on start up but I was educated that all is normal. No lights staying on = No problem ?. All this technology included in these vehicles is great, well until some or one fails. Thank God my truck is still under warranty. Hopefully no more issues popping up . Service department took good care of my vehicle. Big Thank You for job well done. ?
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June 2023 by mala sutton
I recently took my Fiat for service and inspection. I needed to have the struts replaced as well as a door handle. The parts had to be ordered ahead of the repairs. Since one of the part was not ordered appropriately, I was given a loaner car. The repairs were done subsequently in a timely and efficient manner and to my satisfaction. The staff in the service department especially Jeff was very courteous and caring. In all my experience was excellent as usual. The only downside is that I reside in Corning which is not always convenient. I would recommend Maguire without any reservation!
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June 2023 by Emily Salino
Alex and Jamie went above and beyond to take care of me! This was my very first car buying experience all on my own. They made it super smooth for me, even when a couple little hiccups came up on my end. I'd definitely go back to buy another car again from them.
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April 2023 by Jennifer Perkins
Missing a star because of the lack of communication after the purchase. I felt really good about the process - didn't feel pressured to buy. The process went smoothly. The car I purchased needed new tires so I couldn't drive it home that day. I live an hour away but my salesman arranged it to be delivered. Great. Except it took an extra day for the tires so I needed to wait 4 days. I had a question about car mats and why they were missing from the vehicle and no response. After several attempts, I gave up. That was disappointing. Otherwise, a nice experience.
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April 2023 by Liz Phillips
Amazing experience at this dealership! They are always friendly and happy to answer my questions. They gave me a complimentary car wash with my oil change and were quick and efficient.
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April 2023 by Shirley Buckland
They fit me in to have my car inspection which fit my calendar perfectly. All personal were very friendly, kind, and helpful. My service was completed in time for me to go on and complete the rest of my day. Very nice experience. Shirley Buckland
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April 2023 by Jeff Alwine
Was very happy with the service. The sales team is great. They found the vehicle I wanted in a timely manner . Also they were able to deliver the vehicle to me. Highly recommend
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March 2023 by Robert Waltman
I am in process of working something out. It probably is best for me to NOT do a survey right now. I haven't made the first payment and I have rust concerns that may not be addressed. I was given 1500 less then quoted for my truck originally and there was no give on the price of what I bought
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March 2023 by Erika
Quick, friendly, and professional! Couldn’t ask for more! Their schedule is very tight lately, but they got me in for service on my Fiat within a couple days, and completed the work promptly. No wait for missing parts, no runaround. Just straight up good service.
