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April 2024 by Catherine Eckenrode
Ron provided excellent customer service;he is very knowledgeable,professional and friendly.
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April 2024 by orpheus2112
Absolutely fantastic support! I highly recommend this store for any of your bedding needs.
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April 2024 by Emily Zetkulic
Ron was very helpful. Highly responsive to product needs and sensitive to budget constraints. And very friendly!
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April 2024 by Virginia C
Frankie provided exceptional customer service. He knows the products and the science behind them. Highly recommended!
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April 2024 by kayla burgess
Just bought a mattress today and when I came in I really appreciated the fact when I told the guy how much I wanted to spend he didn’t try to push anything else on me. So I didn’t need to spend more than I wanted. But I would totally recommend metro mattress and if I ever need to get another mattress I will be going back.
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April 2024 by Stephen Finney
We were given various options and everything was explained well.
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April 2024 by William Hughes
Ron spent a lot of time with me showing all the options. Overall the process was a good experience!
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April 2024 by Sheri Freemantle
Fantastic customer service. I am so glad I came into the store instead of ordering a cheap mattress off the Internet. I got a great deal on a made-in-the-USA mattress and frame.
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March 2024 by Shirley Livingstone
Charle was as helpful as I had hoped he would be. He listened carefully to my needs & concerned & made sure he found a mattress & box spring that met all my expections! His company is very fortunate to have him in their employ!
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March 2024 by Jana Hexter
If there was a Nobel Prize for Sales, I would nominate Frankie. I had done some research online about mattresses and was feeling overwhelmed by the options and contradictory reviews. We decided to go and try some out in person. We checked out Home Green Home because we wanted a non-toxic/VOC mattress. Then we moved on to Metro Mattress, Lansing (opposite Tops). On the drive up Rte 13 were bracing ourselves for the sales patter. When we walked out of the store, we both looked at each other and said it was the best sales experience of our lives. Frankie used the time that we were lying on beds to tell us about features and options and helped us determine which bed felt the best to the two of us. No pressure, no patter, just information and helpfulness and a genuine desire to help people be healthy by having a great night's sleep. Couldn't recommend more highly. And yes, we did get a good deal on the mattress too.
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March 2024 by Dale Rice
Frankie was interested in providing me the best solution rather being a typical Sales person. I had no intention of actually making the purchase of the Tempur-pedic mattress I did purchase as I was only checking how each version felt. Thanks to his professional approach, I feel I was able to get my best sleep happening with just one visit. Thanks Frankie.
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March 2024 by Kelle Recor
Frankie at the Lansing Store Rocks!! My pursuit was to downsize from a King Bed to a Queen. With few Back problems and a Shoulder Surgery last year, Frankie was very knowledgeable in what he was talking about to get me in the perfect bed!! I highly recommend going into that store.
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February 2024 by Jon Selby
Great experience and Ron took really great care of us when getting us a new tempurpedic bed air an amazing price thank you.
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February 2024 by Lynn Povinelli
We were helped by Ron who was very knowledgeable, pleasant, and listened to what our needs were. Our mattress will be delivered tomorrow, the next day, and for a small fee our old mattress will be removed and recycled, not put in a landfill. Very satisfied.
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February 2024 by Carly
Great experience!!