PPM Homes is a highly regarded property management company in Ithaca known for its professionalism and responsiveness. Tenants consistently praise their quick response to issues, often resolving problems on the same day or the next. The company is appreciated for covering heat during the cold Ithaca winters, which is a significant plus for residents. Many tenants highlight the ease of securing apartments, even from afar, thanks to their efficient communication and user-friendly app for maintenance requests and payments. PPM Homes offers reasonable prices in a competitive market and maintains a high level of flexibility, such as accommodating sublets and adjusting move-out dates. The management team, especially staff members like Rob, is described as attentive, kind, and helpful, ensuring tenants feel supported throughout their leases. Maintenance services are prompt and effective, with emergency repairs attended to within an hour. Overall, tenants have had positive experiences with clean apartments, quick resolutions, and professional service, making PPM Homes a top choice for those seeking reliable property management in Ithaca. Many tenants express willingness to rent from them again, citing their excellent communication, care, and commitment to tenant satisfaction.
As far as property management companies go, PPM Homes was very professional and responsive. Any issue we had was resolved same-day or next. They covered heat, which is a big plus in the cold Ithaca winters (even though it was pretty mild last winter). They’re all good in my book!
August 2024
I had nothing but good experiences renting with PPM. They’re very quick to respond and promptly fix things when asked. We were able to secure an apartment from afar, which is a plus. Reasonable in Ithaca’s crazy market too. Recommend!
June 2024
I've been renting with PPM Homes for close to three years. They are by far one of the best apartment management companies in Ithaca. Their prices are reasonable, they are quick to respond, and they are very professional. I highly recommend renting from them.
