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October 2023 by Darlene LeVielle
I am always so impressed by how I feel about my services at Simplicity and how everyone in the salon is so helpful and friendly. Beautiful!!!
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October 2023 by Judith McCool
Love all my interactions here. Very professional and great service. Lisa is the best!
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September 2023 by Bahareh Abdollahipoor
I got a Brazilian Blowout treatment, but I did not get any results even on day one!I had another Brazilian Blowout a few months before at a different salon which was amazing and I had soft, relaxed and frizz free hair for 3-4 months. So, I decided to get another treatment at Satori, and thoughts the results should be even better than the first time (because of the effect of the first treatment). But unfortunately, spending $300 resulted in nothing. I am not sure if they do not use the real material or there is something wrong with their procedure!Service: Brazilian hair straightening
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May 2023 by christina klufas
Friendly, comfortable, relaxing place. Great cut and color. Lynette is great!
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April 2023 by Hailey Lynch
10/10! I was new to Satori and came in for the first time last week. I saw Hannah for a color/cut service and I am so in love with the result! The receptionist was also very helpful and sweet. They featured local artists and the whole salon has such a great vibe and everyone was so friendly. Will definitely be returning!
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March 2023 by Gabriella Gencarelli
The owner Lynette will not allow her employees to wear perfume because she thinks everyone needs to smell the same. Also, she won’t allow for anyone to be a smoker or a vaper to work there. I was hired as a stylist, but because she was down a receptionist, instead of making the money as a professional HAIR STYLIST, she was super unprofessional and asked me in front of the entire salon if it was okay that I got paid $15 an hour to be a receptionist during the holiday season since she “couldn’t be bothered” with finding a new one during this crazy time.Her assistant Casey is also a joke. Very monotone, treats the receptionists like slaves, and thinks she is privileged enough to not even sweep her own hair or clean up after herself. The quality of work they put out is great, but all their personalities are absolutely juvenile when they are behind the scenes.Lisa is very amazing and helpful to everyone around her & it’s a shame that Athena was fired for being one of their best stylists.I wish Lisa would leave that salon and be amazing somewhere else!
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February 2023 by Meghan Dushko
Lisa did a fabulous job in my hair! I came in with my hair feeling very flat and having bad dead ends and she made my hair feel so refreshed and much healthier. Will definitely come again!Services: Hairstyling
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December 2022 by Jaimie F.
I have never written a public review before like this, but I am so shocked by my experience that I felt compelled to. I know the owner will likely see this & I hope that there can be some understanding rather than defensiveness. I went for a consultation first with photos showing that I wanted to be a golden blonde. I was told that I would get highlights and a toner. I will attach photos of my reference. Fast forward to my appointment. Instead of a warm, golden blonde, my hair turned ashy grey. Underneath, towards the base of my head, my hair looked streaky and grey. Anyone reading this can empathize with the notion that any change to your hair can be emotional. Imagine wanting to be a blonde and instead you turn grey. I was crying. I called 3 days later to come in & get my hair fixed. I was told that they were very busy and that the soonest they could get me in would be two days later at 8:45AM. I would have had the client in immediately to remedy, but I was understanding. I was slightly late to my appointment and did make sure to apologize for it. When I arrived, I was told that they would have loved to start earlier and that they were very busy. There's no excuse for being a little late, but guess what? I'm really busy too and if my hair was done correctly the first time, I wouldn't even have to be there. Shortly after I sat down, looking at my husband's car in the nearly empty parking lot, they said... we have clients coming that need those spots. Is he going to be sitting there? It was incredibly rude. He was just dropping me off quickly in a nearly empty parking lot. They took most of the ashy color away and I went home still not a blonde. I was told that my hair wouldn't look as natural if they had gone blonder/my roots would be showing more and that it would have been "way more expensive." What more can I do then go to a consultation and show photo references multiple times? I also never made a comment about staying within a certain budget so I'm not sure where that comment came from. I honestly feel slightly traumatized. On top of making my hair look dull & grey and not delivering what I asked for in the slightest, they made me feel like a nuisance when I came back with such passively rude comments. Will sadly never go back here. Will be going elsewhere to fix my hair. Feeling so shocked at my experience.
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July 2022 by Helena Pence
I went to a different salon in the area for a haircut and received the worst haircut of my life, I had bangs on half my head. Satori was able to squeeze me into an appointment the next day with Athena, who not only evened out my hair but gave me a haircut I felt comfortable and confident with. She also showed me how to style my new haircut to look how I wanted. Everyone here is so attentive to your needs, and so kind and helpful. I am so grateful to Satori and Athena for fixing my hair!Service: Haircut
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June 2022 by Donna S
I was able to get a first time, last minute appointment with Athena and had a great experience. She truly listened to what I wanted and I got a great style.
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September 2021 by Emily O.
I just moved to the area and had a wonderful experience getting my haircut at Satori. Highly recommend!
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September 2021 by Shingie Leu
I asked for a haircut specifically for a shaped end with soft layers. Got a blunted choppy cut with zero layers. And then I went home and subsequently bawled my eyes out afterwards. I paid ~$60 dollars for a blunted choppy cut I could have done myself. Would not recommend a haircut by Lisa Knight if you have long fine hair.
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June 2021 by Tiffany Welch
I had an appointment for a haircut & color consultation with Kailey. I had received 2 very simple trims from other stylists during the pandemic, going to random stylists that I’d never used before; I have absolutely let myself (and by extension my hair) go during the last year & a half! As a result, my hair was in need of a good cut, as well as an extensive coloring session to get it looking like something I’m happy with again!Kailey patiently listened as I asked questions & discussed what I was hoping to do with my hair. I have grays that I need covered in the root area, and my mids-to-ends have been lightened/dyed with a box dye that I used during the pandemic when I wasn’t comfortable spending hours in a salon. In addition, the lower half of my long hair was damaged due to bleaching & highlights I had done prior to the pandemic… Kailey was empathetic & non-judgmental, and discussed with me the options available for coloring my hair with minimal damage (I had expressed that keeping my hair healthy and minimizing damage was a priority for me at this stage in my life).Next, after we reviewed a few pictures on my phone and discussed what I was looking for in a cut, Kailey gave my hair a relaxing shampoo & went to work with the scissors. I had told her that while I knew the only way to get rid of my bleach-damaged ends was to cut them, I was nervous about going so much shorter. I’m normally more adventurous with my hair, but I have been growing it for years, and it was down to the middle of my back…Kailey was again patient & kind, and gave me exactly what I had asked for- a beautiful, long, angled bob that rests just below my shoulders. She clearly listened when I mentioned my nerves and how I was hoping to hang onto as much length as possible- I so appreciated that! Having had stylists in the past that didn’t seem to listen to what I wanted, or that got a little overzealous with the scissors, I was so happy with Kailey’s patience, “chair-side manner”, and skill- I left feeling wonderful, like I had gotten back a little piece of what I lost during the isolation of the pandemic! My hair is healthy again, and the cut is lovely- so much easier to take care of… I actually enjoy blowdrying/styling my hair again! I’m scheduling another appointment with Kailey to get my hair dyed & color corrected from what I did myself using box dyes at home… It’s an hour drive from my home to Satori, but I’ll happily make that trip for the kindness & skill that Kailey exhibits! Worth it! :-)Service: Haircut
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May 2021 by Sandy D.
Have been a regular customer for years and love this salon! It is welcoming, comfortable and has a very knowledgeable staff!
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March 2021 by Soul Nest
I never ever write reviews even during unpleasant experiences but this one was far beyond traumatizing and frustrating from beginning to end. I haven’t dyed my hair in over 15 years and I wanted highlights. I have dark brown hair and I specifically asked for an ash tone with no red orange tones. I ended up with bright yellow tones hear my roots with it shifting to orange towards my ends. I also ended up with a yellow orange dye (not highlights!) on my bangs and entire front of my head :( I was crying all day when I noticed after I left how horrible it looked. I went back they apologized for not explaining that supposedly my hair won’t turn the ash color I requested so I just asked to turn it back to my hair color and refund me the significant amount I paid. They refunded me and put Demi-tone to cover the highlights but “not change my natural hair color (which remixer is dark brown) and I walked away with pitch black hair with blue undertones. :( omg why is this happening to me!? I’m home washing my hair for three hours and just want to keep crying. I want my natural hair back! I have pictures I want to post and will do it once I figure out how to insert it to this message. Can someone help me?!Service: Hair colouring
