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August 2025 by Finn McGaan
Phenomenal.
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August 2025 by Jude Coe
very impressive!!!
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August 2025 by Rory Grant
Awesome team, went above and beyond during our move!
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August 2025 by M L
Best employer in the Ithaca area
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March 2024 by Eugene Yang
Worst dry cleaning, doesn't understand the value of quality clothes and service. They ruin clothes, and will never trust them with my clothes again. Also, the lady at the info desk is unprofessional and rude.
This place uses some awful place in the mall, rather use lazybones through Cornell.
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June 2020 by Denny Root
Stuck up
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February 2020 by Dianne Lombard
As a Cornell Employee I was looking for an internal option to have a few of our department table cloths dry cleaned for an upcoming event. I reached out to Student Agencies and found out I could drop them off right in Collegetown and do a department charge which was perfect. The table cloths were ready in a few days but when I went to pick them up, I noticed that the white lettering on the red tablecloths was now pink. I mentioned this to the individual at the front desk who I was picking them up from, but she didn't offer much as far as an explanation or solution and assuming she didn't work directly with the dry cleaning I figured I would reach out to my contact within the Student Agencies via email. I did so, with pictures and received an immediate response apologizing and forwarding my message to the manager of the dry cleaning department. No response. My contact checked in a few weeks later to inquire if I had received a response yet and still had not. I'm giving 2 stars because the woman who I did communicate with prior to and following me utilizing the dry cleaning service was wonderful and informative. The followup regarding the damage done to our event table cloths directly from dry cleaning was non existent. We're now stuck with 3 dingy looking table cloths I need to replace unnecessarily. I've waited several months for a response and some rectification but clearly customer service is not a priority.
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November 2019 by Michele Dunn-Hill
Delivered there
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November 2019 by David Shapiro
Incredible place to work when I was a student at Cornell! It was a life changing experience and I highly recommend it for anyone considering a career in business.
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August 2019 by Kaela O.
All the students working in their agencies (Hired Hands, Big Red, Tutoring, etc) are extremely hard working, and truly care about their customers. Definitely smart kids who are eager to exceed expectations and act very professional 100% of the time.
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July 2019 by Kaela Olsen
All the students working in their agencies (Hired Hands, Big Red, Tutoring, etc) are extremely hard working, and truly care about their customers. Definitely smart kids who are eager to exceed expectations and act very professional 100% of the time.
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May 2019 by D Niu
Excellent service in recent move. The management and individuals who helped with the move were professional, courteous and efficient! Highly recommend!
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January 2019 by R J.
Among other things, Student Agencies runs a bus service to Boston, Philadelphia, etc. Now, most of the time, this bus service is predictably mediocre at best. The drivers are a bit grumpy and the bus is a bit uncomfortable but like, that's normal. And then there was Today. The bus to end all buses. First, it was 3 hours late. To be fair the temperatures were 7* out today but still, if you're not going to arrive for 1:30 don't send me an email AT 1:30 telling me that "oh it's not working.... eh maybe 2:30" and then send ANOTHER email at 2:30 saying "oh still not working.... eh maybe 3:30" etc until the bus doesn't leave until 4:45. There was absolutely zero response to any customer emails or phone calls at this time, except some platitude about "oh sorry we haven't heard any other complaints yet." Uh huh. Once the buses actually arrived (LATE), the drivers abandoned all sense of propriety and basically just told the students to shove their suitcases in wherever, and hope for the best. This meant several students were frantically searching for seats in the last minute and couldn't get their suitcases in the same bus as themselves. We ride in the bus. It's fine, I guess. Normal. And then, about 10 minutes out from Cornell, the traction (which apparently had been giving errors, and no one paid any attention to) gave out on our bus, and the gear got stuck going up a hill. Mind you, this is about 11:45 PM, it's snowy out, and it's about 7 degrees. We're told "eh we don't know what the problem is, deal with it, we'll get someone to move the kids at some point". At this point I'm exhausted and done, so I ask to leave. Once the other bus arrives, I can, because the driver needs someone to watch the bus (fair enough). But the icing on top of this HORRIBLE cake was that the other bus driver had the audacity to come over and ask me what the hell I was doing getting my suitcase out the bottom of the trunk, and to tell me to "piss off" when I told her to leave me alone, I was bailing because I was exhausted and just wanted to go home. She basically started yelling nonsense at me until I walked away from her to meet a taxi at the bottom of the street. God knows how long it took the other kids to get home. Moral of the story: Student Agencies buses are okay normally, but during any kind of problem their communication completely breaks down, their professionalism goes out the window, and generally one gets the impression that they basically give zero fucks about you or anyone else. Given that this bus is about $50 to $100 more than a competitor's bus to Boston would be, honestly you're probably better off switching.
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October 2018 by Neal Vasireddi
I ordered a charter bus ticket from Cornell to Princeton. I hadn’t received my eticket by the day of departure, so I called an hour and a half before the bus left. No one at the front desk picked up, so I left a message. I was finally sent my eticket 11 minutes after the bus had left my stop and 4 minutes it before the bus would leave on the other side of campus. This is unacceptable.
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August 2018 by Antonios Tsougarakis
excellent service, great group of students!
