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December 2023 by Jimmy John
Mo and the crew at A-Team Movers are awesome! I used their services twice this year for unloading my stuff from PODS containers and the experience was great each time. Mo was super-responsive whenever I called to schedule and has been able to provide immediate, same-day services. The crew was punctual, professional, accommodating and extremely courteous to my family. Highly recommend!
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December 2023 by Taylor Lea Thomas
I recently had the misfortune of entrusting my belongings to A-Team Movers, and the experience was nothing short of a moving nightmare compounded by an unfortunate circumstance that necessitated the move. If you're considering hiring them for your next move, I strongly advise against it, unless you have a penchant for damaged property, missing items, and a healthy dose of frustration.From the very beginning, the signs were ominous. One of the owners, Nate, abruptly stopped all communication two days before the scheduled move date. His business partner, Mo, had to intervene so the move would happen. They offered half-hearted apologies that did little to alleviate the mounting stress of moving day. However, the real nightmare unfolded when I began to unpack at my new home.Countless items bore the scars of A-Team Movers' carelessness, as if they had been thrown into the back of the truck with reckless abandon by unskilled movers. It was very apparent that the guys were not professional movers with training, but rather random guys hired as strong men capable of lifting and moving heavy things. Fragile items were treated with the delicacy of a wrecking ball. Glassware was shattered, upholstered furniture was not wrapped to protect the fabric, the round dining room table was scratched as if it had been rolled on the side, and the tape that held the boxes together had unidentifiable gray-looking bugs stuck to the tape – all casualties of the supposed professionals at A-Team Movers.To add insult to injury, a significant portion of my possessions mysteriously disappeared during the move. It's as if A-Team Movers operated in a parallel universe where the laws of physics dictated that personal belongings could simply vanish into thin air. My Christmas decorations (containing sentimental ornaments collected over 8 years from the moment my children were born) were missing including my Christmas tree and a random tree was given to me in a black bag that did not belong to me. To bring my king bed through my front door, the movers disassembled it but once they brought it into my master bedroom, they placed the screws in a bag on my nightstand! My vanity table had missing knobs. My daughter’s 4-foot wooden doll house was missing. The worse part was my missing file cabinet that contained my Harvard and Cornell diplomas, my passport, my birth certificate, and paperwork for my company. When I attempted to address this issue with co-owner Mo, I was met with indifference and a complete lack of accountability. He later had a change of heart and admitted they would make it right.The communication breakdown was another glaring issue. Calls went unanswered, and when I did manage to get through, the Mo was shockingly unhelpful and dismissive. It was as if they were reading from a script of excuses rather than attempting to rectify the egregious errors made by their team. Even attempts to get another moving company to help me move my things from storage was not successful because Mo didn’t answer my calls or texts. My family and I moved into our new home on October 16 and we didn’t receive our property (at least what we received) until November 4!!!I have never encountered a moving company so utterly incompetent and disdainful of their customers. The A-Team Movers is an unfortunate stain on the industry, and I implore anyone considering their services to steer clear unless you want your moving day to turn into a moving disaster.In conclusion, my experience with the A-Team Movers was a lesson in how not to run a moving business. If you value your possessions and sanity, I strongly advise against entrusting them with your move. There are plenty of reputable moving companies out there – A-Team Movers is certainly not one of them.
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November 2023 by Jacqueline Falkenberg
I am so grateful for The A Team Movers!!!! I needed movers within 24 hours as my boyfriend was suddenly hospitalized, and we couldn’t travel back to NY to complete the move ourselves. Despite it being the Sunday after Thanksgiving, Nate from The A Team Movers was incredibly responsive and helped us work through the logistics, answering our questions quickly and reassuring us the move was possible. We were notified of the movers impending arrival and they arrived right on time! I had sent detailed instructions as I was nervous I couldn’t be there myself, and the movers completed the move quickly, efficiently, and entirely to our specifications! The most professional moving service I have ever worked with. Thank you again, Nate!
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November 2023 by April
I am so grateful to Nate and the movers who moved an upright piano for me. It was a gift for my daughter’s birthday but I had a very small budget to move it. Nate didn’t hesitate in offering to find a way to work with me, and he gave me an incredible discount. I especially liked that I could text him pictures of the piano and house so he could see what the job would be and tell me if he could do it. I also appreciated being able to text him throughout the entire process. It was very convenient. The movers were efficient, friendly, and professional. They did an excellent job with a very difficult task. When it comes time for me to move again, I’ll be using the A-Team.
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November 2023 by Margaret Shaw
Thank you A Team for your support with moving our belongings. The team was professional and incredibly understanding when we had an issue with one of the PODs. They clearly know what they're doing and were patient and kind through the many hours on the job. I recommend them to anyone who wants things done right during a stressful time.
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November 2023 by Melissa Abbott
I had to move my mom on very short notice, A Team worked us into their schedule to make it happen!!! The crew was punctual and thoughtful in handling my mom’s things. They set everything up for us at her new home in a quickly making an extra stop for items that wouldn’t fit to drop them off at my home.Thank you A-team for everything!!!
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November 2023 by Ashley Jackson
Hired these guys 4 days in advance of a move where I just needed furniture loaded from two separate locations into a 10 foot Uhaul and an SUV. This crew of three guys were able to pack everything so neatly and so tightly that everything fit perfectly! They played a master game of Tetris and it was amazing! Very quickly and efficiently packed everything up. Brought their own padded blankets for heavy items, and managed to get up and down our stairs with ease. I would highly recommend this crew for any moving job in the Ithaca, Groton, Dryden, or Cortland New York areas!
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October 2023 by Daniel
Easy to work with, could schedule us in right away, professional and brought all the needed tools, moved the piano in 20 min. Maybe a tad on the expensive side, but the job is done and we are happy - no complain. recommended
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October 2023 by sara madarshahian
The _ A Team Movers company is one of the best. I have moved stress-free and I couldn't have done it without them! They were not only efficient but also courteous and friendly, so, it made the whole experience so much better. I should thank The _ A Team Movers for going above and beyond to accommodate our schedule and preferences. I appreciate their flexibility. The pricing was fair and affordable. It's refreshing to work with a moving company that's transparent and honest. The company's attention to customer satisfaction is evident in every aspect of the move and they truly exceeded my expectations.I definitely recommend The _ A Team Movers LLC company to anyone I know who's moving.
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October 2023 by Bryan
We had Nate come give us an estimate for how much it would be to move all our stuff (as we did with several other moving companies). They were not the cheapest of the bunch but not the most expensive either but decided to go with them as they seemed nice and had good reviews. Plan was to do all the packing, loading, moving trucks, and unloading all in about a 12 hour span (4 hours packing, 4 hours loading truck, 2 hour drive, 2 hour unloading) using 8 guys.When packing up the house they ran out of supplies (boxes, tape, bubble wrap ect) twice and had to make several runs to get more supplies leaving the others with nothing to do. After they had already made two trips out to the store for more supplies they ran out of boxes again and then proceeded to load individual items (which took forever) on the truck instead of getting more boxes.One worker took 3 hours just to pack up the primary bathroom as he was on his phone the whole time.Packing took about 6.5 hours instead of 4. Nate said loading the truck would be fast and they would make up time and it would not prolong the day.During packing the truck, I gave them a warning that it was to start raining in about 30 minutes and they still left out furniture and boxes uncovered in the rain.Loading the trucks still took the 4 hours and set us back time wise. Everything could not fit in the two trucks and so they said they would have to leave items in the house and come back another day for it instead. They then took off with still having left boxes and furniture in the side yard that I had to then carry back in the house alone. They left trash all over the house (water bottles, empty tape, empty bubble wrap rollers).It was about a 1.5 hour drive to the new house and the first truck did not arrive until about 2.5 hours after they had left the previous place (I assume stopped for dinner). The other truck did not show up until about another hour after the first one and was not responsive to calls/texts from me or from the crew that did show up in the first truck. Workers seemed somewhat inebriated and one worker did not even show up to unload trucks leaving the crew down a man to unload.Unloading was a pain as only about 1/3rd of the boxes were labelled with what was in them to know where to put them. 1/3rd were labelled super vaguely, example "basement stuff". Last 1/3rd was not labelled at all.At first workers were asking where to put boxes and furniture but quickly became trying to avoid us and just get the truck unloaded as quick as then could and just put boxes and furniture wherever.About 75% of the way unloading the truck they wanted us to pay for everything before they would finish unloading. They ended up charging us for double what we were quoted for and still we would have to go back to the other house another day with another truck to get the rest of our stuff. They kept saying it was a terrible thing that no one was at fault and these things happen. But we had them come to the house and see all the stuff we had and give a quote for how much it would be to move all our stuff. It was not our fault that they inappropriately accessed the size of trucks that was needed. Other moving companies we got quotes from were only about $500 more and would have use two 26 foot trucks instead of one 26 and one 16 that they had and would have then saved us thousands of dollars.After negotiating back and forth we agreed to pay about %50 over what they had quoted us. I get that everyone was having a long day and no one was happy. Having to negotiate to pay $7,000 instead of the $4,500 you were quoted to move everything was ridiculous as well as having to spend another whole half second day moving again in a few days to get the rest of our stuff.They did not reassemble 2 pieces of furniture that they charged us for and broke a glass fish tank lid. They said to email the receipt of the replace fish tank lid and they would reimburse us for everything. After about 4 weeks of sending emails, texts, and phone calls they finally did reimburse us.
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September 2023 by Evelyn Lam
Nate was amazing from the start with the estimate, details, and planning. His team Moe (and two other guys) moved my 103 years old Steinway grand piano and the rest of my belongings from Rochester NY to Hampton VA. The whole process was smooth and easy. The team members were extremely gentle, professional with my piano. They were also super friendly and accommodating! They moved everything in one day and dropped off everything the next morning! They were also super efficient. I can’t recommend this moving company enough! :) 10000% recommend!
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September 2023 by Nathan Brothers
Our movers from this company were insanely polite, professional, and they did an excellent job moving all of our belongings to include a baby grand piano. They even moved us from Rochester to Virginia and I could not recommend them enough for anyone looking to do a move! I'd give 6 out of 5 stars if I could.
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August 2023 by Phoebe Ullberg
I would absolutely hire A Team again. The local owners and their crew were professional, prompt in all communications, respectful of possessions and graceful in accommodating some last minute adjustments. An added bonus was their humor, which made the day less arduous. I feel like I stumbled upon a hidden gem since they are a relatively new and small company.
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August 2023 by tgutfeld
We had a great moving experience with Mo and his team. They worked efficiently, took great care of all the fragile things and delicate furniture. Great service, great prices, 100% recommend.
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July 2023 by Sam Evans
Efficient, responsive, professional and courteous. Christian and Emilio were really great and worked at a 3-man pace during my move from Ithaca, and the management team was very easy to work with. Recommended for anyone in the area requiring moving services.
