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January 2020 by Mary Sullivan
The Tompkins Trust company has been my primary bank since I moved to Ithaca in 1966. Have briefly tried other banks but TCTC has the best locations and number of ATM's. They handled our mortgage , checking and home equity loans with courtesy and full disclosure.
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December 2019 by Archil Pitimashvili
The place where I opened my first bank account when I was in college. Great service and I enjoyed being their customer.
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April 2019 by YG G
Terrible bank I regret having account there
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March 2019 by Kristie Butler
Great bank
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May 2017 by Karen Hutt
Terrible! Can't easily get into online account. I believe in strict protections, however, the bank doesn't communicate with you. Your account can go "dormant" without advance notice. Further, they can't seem to get your information correct. I was asked what city I graduated HS from, and it didn't accept it. The people on the phone just put you off to get you to not say a word. I don't think there are better banks here. Very different than NYC. I give them a 2 stars because some people try to be nice.
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January 2017 by Adam Moody
Convenient location near the freeway, usually busy but multiple tellers are usually working. Clean, fast, friendly.
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January 2017 by Jeney Wierman
Always a quick visit with friendly staff