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August 2023 by Juanie Fowlkes
Update: my mother, who sent the box, went to the post office there to see wheee the box was and it’s been sitting at the post office in Ithaca this entire time…unprocessed. Had Mark just simply looked this up when I came…I’d have my box…but now I’ve got to go to a different post office and try to pick it up before it’s finally returned.New in town. My building is also new. The post office marked my box as undeliverable despite our building getting mail all week. The address was indeed correct. When I went to this location to see what could be done, Mark, was no help. Didn’t look anything up. Didn’t give me a number. Didn’t bother to look up my package. Quite literally wasn’t helpful. He also could not have cared less.No one answers the phone.
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August 2023 by Rom G
Normally not one to leave reviews, but I can't let this slide. Ibrahim overcharged me by $25 on my package.I came in later to talk with with the supervisor, they said only he could fix it since packages are assigned to the specific postal worker who ships them. Ibrahim not only completely denied the mistake, argued with the supervisor, but was also really rude to me. I get that errors happen, but this makes me question if it was deliberate or a pattern.
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July 2023 by vixiskm xu
Ibrahim is very unprofessional and rude. Unable nor willing to answer any questions I asked. If you have to use USPS then go to other location otherwise UPS and FedEx in college town are much better than here.
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July 2023 by Delvin (607togo.com)
Local knowledge and solid old school customer service! Here, even when the computer says "no", the still give you an answer to your question and are helpful!
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May 2023 by Justin
Ibrahim dropped my computer package on the floor and didn't do anything about it. The package arrived to my house 3 days late completely broken, everything is destroyed. I'm not sure why I decided to ship it with USPS but that's a different story. I received a package to my house with tape all around it, clearly thrown in every direction possible. I shipped 3 packages, 1 came fine, 1 was broken (as described), and I still do not have the third and not sure if I will receive it (no tracking gets updated). Please please please do not ship anything at this location. I'm writing this to save someone else's stuff.
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May 2023 by Dan F
Between the stolen packages and randomly not delivering items on certain days then marking tracking as "Delivery attempted, but front door or driveway was not accessible." When I work from home and know its categorically untrue, I now realize I need to start getting things delivered outside of town and drive to go get it as I can't trust my own towns USPS to do anything remotely close to an honest job.
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March 2023 by Amber Donofrio
Clean, friendly, and convenient location.
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February 2023 by Bhel Mnarg
We have a box to put mail in yet the post person is continually just tossing the mail in a big pile along with the other tenets in the house. That's how mail gets confused and goes missing. Do better be a professional or find an occupation your best suited for.
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February 2023 by Elise McMahon
They don’t ring the doorbell or knock. Even if they need a signature.
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February 2023 by J. Wani
Put in a stop mail for 23 days and the mail kept coming. Police was called by my neighbor. I was out of the country. Mail NEVER stopped.
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December 2022 by John Franck
Very very very sloooooooowwwwwIn the picture you will notice the two employees on the right NOT assisting the customers while super slow guy handles the line
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December 2022 by mochammad rizal
Hi! I haven't received my package. Again. I have tried to ask redeliver but same result. My house does not have front desk nor reception area. But it is stated so in the status. And who is K.G signing the documents? That's ridiculous.I was always at home everyday this week, but it was said in the status that nobody at home, so the package was not delivered and I was asked to request a redeliver. You even did not call me or anything on November 28th nor December 1st (redeliver) when I was home.But today, when I was on campus, you unexpectedly came and called me. You said that the package will be delivered in a minute. I asked the courrier to buzz my apt because there were my roommates at house, but when I went home, the package was likely not delivered yet.What a service?!I will be out of Ithaca start by tomorrow until January 20th next year. That's really disapppointing!!
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June 2022 by The RZA
Use at your own risk! The workers here will steal your packages!
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May 2022 by Avery Labels
I called the main office and New Supervisor answered. She told me my mail would be here before lunchtime. It never is here before 3 or 4 o'clock. She assured me it would be here. Confused why she over-promised. When i called back , no answer. I guess i regret waiting for my "lunchtime delivery". Makes no sense.
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October 2021 by Sandy Bickel
How do I talk to a live person at the localPost office
