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December 2022 by v
Worst experience getting ice cream I’ve ever had. The cashier was awful. Gave me a insulting amount of ice cream I thought he was kidding. It was like I was asking him to buy me the ice cream with his own paycheck.
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December 2022 by Nina
Horrible. Lack of customer care no help at all
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August 2021 by Jess L.
Ordered through Uber eats and they didn't have the flavors, so they randomly threw in flavors and didn't even bother contacting us and letting us know that they don't have the flavors we ordered. Then afterwards, when we tried to order again and they called me - and rudely told me that they do not have those flavors. I asked them to cancel the order since I wasn't interested in any other flavors. But they insist (rudely) that I have to cancel the order. But I can't because they accepted the order already (and if I cancel it, I'm gonna get charged for something I'm not going to get). I told them that I cannot cancel the order on my end otherwise I will get charged, but he just rudely told me to cancel the order and HUNG UP ON ME. I ended up not being to do anything until a Uber eats delivery person called me and I told them the situation. They had to cancel the order for me instead of Dunkin' taking action of their own lack of products. It's literally wasting everyone's time, money, and hope of eating their craved ice creams.
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June 2021 by Mei Li
Average ice cream shop
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December 2020 by Rinchen
I went to get ice cream with my gf and asked for samples of this one flavor which we were curios about. The worker said they don’t do that right now so we said fine. And we told him the scoops we wanted and he reached for the wrong flavor so my gf corrected him however she didn’t see they had strawberry ice cream so she kindly asked him to change one of the flavor to strawberry ( mind you he didn’t scoop the ice creams yet) then he proceeded to slam the ice cream freezers Lid and she had to call him out cause he was giving unnecessary attitude. Worst customer service
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December 2020 by Ngawang Rinchen
I went to get ice cream with my gf and asked for samples of this one flavor which we were curios about. The worker said they don’t do that right now so we said fine. And we told him the scoops we wanted and he reached for the wrong flavor so my gf corrected him however she didn’t see they had strawberry ice cream so she kindly asked him to change one of the flavor to strawberry ( mind you he didn’t scoop the ice creams yet) then he proceeded to slam the ice cream freezers Lid and she had to call him out cause he was giving unnecessary attitude. Worst customer service
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September 2020 by Henry Rodriguez
This old fashioned ice cream shop is awesome! We must've caught it at the right time because the line was only to the door, but if there's a longer line, it is definitely worth the wait. The ice cream is awesome and the staff is great!
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September 2020 by Snigdha Adhikari
Lets scream for icecream
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March 2020 by lamu sherpa
They beyond rude. My mother went in to place an order a matcha latte and instead gave her a mocha latte. When she told them this wasn’t what she ordered they started to argue with her in a disrespectful tone. Their corporate manager really needs to fix these repetitive issues this location seems to have all the time.
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November 2019 by SAKIB KAZI
Most disgusting place on earth. I wonder how they run a business.
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March 2019 by jaswinder singh
Nice and clean outlet , its ind side the dunkin donuts store.
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December 2018 by Marina C.
They didn't have soft serve which was my first choice so I had to get a scoop of ice cream instead. I randomly chose cappuccino cheesecake .. something like that .. it was really sweet. I took one lil taste of it and gave the rest to L who reluctantly ate it since it wasn't something he'd have chosen for himself. So... sweet. We were in and out quickly. Was only one other customer before us. No issues whatsoever with us using our apps and coupons. I'm just not into really sweet dessert but it was free..
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August 2018 by Alejandro J.
I was very excited to come to Baskin-Robbins because o had just received a brand new dog who is very old. I went to go to go to go to the main office, but there was no dog food flavored ice cream so therefore I was upset. But, however, there was a happy man with big smile who made good again there!!!!! Would definitely get a new dog if I could
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December 2017 by j wink
Average ice cream shop
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July 2017 by Pema Farrow
Poor selection of ice creams for an ice cream shop
