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November 2022 by Parvinder K.
I love city bank customers services, they always try best but one time I met Soni I had some questions & she provided me all answers best way I loved her customer service , I mean everyone good in city branch but soni is the best Any questions you have ask Soni she would provide you full knowledge n best customer services , thanks soni
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September 2020 by Antonio G.
If you value your money, stay away from this place - They don't know what they are doing they make so many errors and it is so scary especially because they are dealing with peoples money.
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November 2019 by Tim N.
One word "SHittybank" I came here to cash a check that was from the bank. They said they couldn't cash it unless I open an account. Really shitty
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October 2019 by Joana ..
They say the open at 10 on Saturdays but they start working at 10:30am they are so lazy. Poor management.
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August 2019 by Hugo C.
Sad, sad, sad to have someone like Sandy Bathia as a branch manager is such important place. She doesn't care about anything that is evident, is only all about her. I was given a check to be cashed from the Make-A-Wish Foundation along with a letter validating the document and a telephone number and names to be called in case of any problem. Well this low-life person she didn't gave a s***t of where the check was coming from ad who will be the beneficiary, as she said: "I have NEVER seen a check with two names on it (the check was issued into my name OR my wife's) and that was it, I pointed and clarify to her: "Do you read English? Here it says: OR, not AND, and (in any bank) a document like that it could be cashed for either one person OR the other" but just because of that, she said she will NOT cash that check. She didn't even try to call the number on the letter and she didn't care what this money was assigned for. Can you imagine? A person with a serious condition granted a wish from the Make-A-Wish foundation will not have the funds on time for the desired wish just because this low-life thinks that only what she thinks is what has to be? Only because she has never seen a check with two names on it? How come she is branch manager without seen a check with two names on it? This brainless is the worst I have seen. Citibank, you have a huge red alert in this branch.
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January 2017 by M K
The employees here are friendly fast and very professional! The ATM's work perfectly fine and the line moves very fast. Love the service and glad that they don't act like the Chase staff.