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August 2023 by Raquel Osorio
My experience was far from positive, leaving me genuinely concerned about my cherished gold necklace. I entrusted my piece for repairs at this establishment on August 18th. The owner assured me that it would be ready for collection by Monday, August 21st, at any point during regular working hours.When I arrived on that agreed date on Monday afternoon to retrieve my necklace, the owner delivered astonishing news—it hadn't been repaired, and shockingly, it wasn't even present in the shop. This left me utterly baffled. I then requested the return of my necklace, regardless of its repair status. Shockingly, I was met with the response that such a return wasn't feasible due to the necklace's absence from the shop. I even extended the offer to collect it from an alternate location, but once again, the owner denied this possibility. To my disbelief, I was subjected to defamatory language, with the owner resorting to calling me 'IGNORANT' during our escalating exchange.Despite our altercation, the owner instructed me to revisit on the following day, August 22nd. I returned on the designated day to reclaim my necklace. My optimism quickly faded upon inspection as I realized that the originally requested repairs had been executed inadequately as he had repaired areas of the necklace I specifically told him not to touch.In the end, I did retrieve my necklace, yet I find it imperative to share this account as a cautionary tale for the potential clients of this establishment. Regrettably, the owner displays a pattern of disregarding client preferences while maintaining an unacceptable level of rudeness.Please please Stay away from this shop !!!
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June 2023 by Nate Rahmani
The owner was so kind and truly treated me like family. I ended up buying matching watches for my 5 sons and I and we are so happy with our purchase. We will be back!
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June 2023 by Astrid Sanchez
Only here. No need to go any other place. The best. I love it.0% interest finance.
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June 2023 by Afra Annan
Great experience. Super lovely and helpful!! My Gucci watch from the 90s has been fully restored and looks brand new. I’m so thankful!!!
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June 2023 by Tanima Hasan
Super fast and nice! They were able to fix my cousin’s watch and the gentleman doing the service was extremely kind!
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May 2023 by Alejandro Manjarres
I got my watch fix in a few minutes, so far they have been working very well. Excellent service and price.Thank you so much for the help??
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April 2023 by Google user
I got my watch fix in a few minutes, so far they have been working very well. Excellent service and price. Thank you so much for the help??
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April 2023 by Jane Aira Manaig-Bonga
Good quality. VERY GOOD SERVICE and GREAT people. Me and my husband always come to their store to buy jewelry because we know they have authentic silver and gold. Definitely worth your money?
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March 2023 by Beverly Carroll
Mangled 14k watch case changing battery. I put the watch on my wrist checking the time but not examining for unexpected damage. Damage was not found until watch was removed. As I had to return in a few days to pickup a vintage 14k necklace left for polishing, I decided I would show them at that time.When I returned and brought to their attention, they denied.Lesson painfully learned—photo graph any pieces you bring and examine front and back when you pickup.Very disappointed. So much for supporting local business. Next time I will go to trusted professionals.One star was least I was able to post.
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March 2023 by Alejandra Olivares Jiménez
It’s a good place. 0% financing works just perfect. Been here multiple times.
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March 2023 by Argenis Montalvo
Came to the store to purchase a bracelet for my born to be granddaughter. Got a beautiful one engraved with her name. Irma & Sam are always available to make sure i leave the store with a smile on my face & with a beautiful bracelet!!!Thank you guys!!
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February 2023 by Katherine Gutierrez
Amazing service, come here all the time to get my jewelry cleaned. Thankful for Jewelers Emporium to shine my jewelry and give it that extra shine and dazzle.
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February 2023 by Marcela Velez
Purchased magnificent emerald ring. Thank you I love my beautiful ring ? I'm so happy with it ? ?
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January 2023 by Nadeem Khaliq
Found this little “gem” while in Jackson heights. Mind you I live 1.5 hours away in Connecticut. Sam was able to accommodate me in picking the stone and a different band then it’s original stone. Work was completed before the promised time, not to mention the great price I received. Will definitely be back for custom jewelry.
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January 2023 by Randy Colondres
I drive anywhere from 45min to an hour and a half to come and get jewelry at this business. Sam(the jewler) is awesome...his selection is vast and all good quality. If you don't see an item, he can get it for you and if he can't, he will get it made. He has also a great "gently worn" selection.
