-
November 2023 by willie xu
I recently had the pleasure of interacting with Bruce at Koeppel Mazda, and I must express my gratitude for the outstanding service I received. Bruce was very friendly, helpful, and open about the vehicles at the dealership. Bruce was also very patient with me, I happened to be ready to pick up my car on his day off and he still showed up to make sure it would be a smooth process for me to pick up my car the same day despite not making an appointment. I also had the pleasure of interacting with Bruce's manager Ray and the financial manager Tom who were very friendly and helpful while guiding me through the purchase of my first car.
-
November 2023 by Melissa Figueroa
The service at Koeppel Mazda is incredible, was treated like family throughout the entire car leasing process. Genesis and Saiful made the experience smooth and easy, I recommend working with them to anyone looking for their new car . I am so excited to drive my NEW CAR!!!! So so so excited to continue to be a part of the Mazda Family ?
-
November 2023 by Krizia Daya
Thank you Bethany and Steve! They worked together to help me find the perfect car and stuck to the downpayment / monthly financing that was in my budget. The start to finish was so easy and quick! Thank you for your hard work! Love the car!
-
October 2023 by Tatiana Espada
Upon walking in. Hands down GREAT STAFF AND AMBIANCE. Chris Lopez is extremely patient.It was such an amazing experience to work hand in hand with Chris Lopez and Sherette to get a family car. We were able to get a really good deal thanks to Chris and Sherette.She’s honestly good at what she does. I’ve been to a few dealerships and there’s really no one like her. She was very professional and straight to the point. My husband and I spent months to find a dealership that was willing to work with our financial situation. We became so discouraged and boom Mazda Koeppel helped us out. Didn’t let us leave the dealership without a car. They did everything they could.Chris Lopez is the best Sales Person we’ve ever worked with and we’ve had our fair share of car salesmen. He’s so professional, humble, passionate and knowledgeable. I’d recommend anyone looking to get a car to go directly to Chris. He will definitely make it happen.
-
October 2023 by Handsome Hadnsome
Recently, I had the pleasure of being assisted by Bethany ?during my car-buying journey, and I couldn't be happier with the level of service she provided. From the very beginning, Bethany was patient and attentive, taking the time to understand my preferences and budget. She went the extra mile by keeping me informed throughout the day via text messages, making sure I was aware of all the available vehicle options.What truly set Bethany apart was her friendly and approachable nature. She made the entire process feel comfortable and stress-free. Even after I purchased the vehicle, she continued to demonstrate exceptional customer service by checking in to ensure everything was going well.Bethany's dedication to customer satisfaction is truly commendable. I highly recommend her expertise and assistance to anyone in search of a new vehicle. Thank you, Bethany, sales ?? manger and of course Finance manager for making this car-buying experience a memorable one!"Highly recommend Dealer
-
September 2023 by Yamell Quan
Sam helped my husband and I with leasing a second car. He was truly amazing. I am big on timing and keeping things and concise as possible. He was quick but thorough. Super knowledge and friendly. He matched with a great car! He got us in an out which I love. Highly recommend paying him a visit!
-
September 2023 by Alexander Zenie
Koeppel Mazda made our car buying experience a breeze! Their digital showroom made it easy to review different cars to pinpoint exactly what would be best for our family. A quick phone call with John helped set up a same day appointment and we headed over to the showroom. Our salesman Johnathan was extremely kind, efficient, and transparent throughout the entire process. We were amazed (and relieved) at how easy the process was and highly recommend Koeppel Mazda to other car buyers!
-
September 2023 by Rey AMADOR
See Sagar Patel! Thanks for another great car buying experience. Koppel Mazda staff and cars are always amazing. Thanks, Ray, Sagar Patel and Steven for your time and making a returning loyal customer feel as important as a new customer. Thank you Koppel Mazda Team.
-
August 2023 by Yumi Professional Inc Amazing Grace
I had a fantastic experience purchasing my first car here! Sagar was fantastic and answered all of our questions along the way. He was incredibly communicative and walked me through all the car features,he stay very late until 10:50pm , until I know how to use my car function, he take time to teach me for all the buttons, thank you so much , and Manager Thomas is super nice and explained all things for my husband on phone and keeping smile and polite, he is very good business management person, and he live far away but I keep him until 10:30 pm tonight, he acts very professional and gentle to me . I need to give them 6 stars , and all the coworkers help each other to finish job smooth.
-
August 2023 by Shannon Ting
Buying my first car here and my experience was AMAZING! The manager Mr. Saiful was such a great person! Mr. Sagar and Mr. Steve walked me through the process smoothly and answered my questions with no judgment. Everybody was super friendly. I only felt happiness and excitement the moment I went inside the building. Here I am now, leaving Mazda Koeppel with my new Mazda CX 50!! Thank you so much ?I thought that buying a car was stressful since I don’t have a clue about what I’m doing. Instead, they made this experience super easy and stress-free. I’m grateful to meet all these amazing people. ??
-
August 2023 by Nadja Rutkowski
First time buying a car is beyond stressful, but Kamal was super attentive and sweet. Tom in the finance office was very clear and helped out with some pricing items as well. My pre-owned Mazda is super clean, though wished it had full gas and windshield washer fluid fully in it.
-
August 2023 by Amanda Sturchio
Had the best experience working with the general manager, Saiful, salesman, Jim & finance manager, Steve.They really did everything possible to make sure I was happy and taken care of. 100/10, would definitely recommend!
-
August 2023 by Ashley N.
It's already been almost 1 year since i first applied working here.tbh the managers are so nice,they treat their employees with respect.Saiful treated me very good,he is very firm and knows what he is doing.he treats people with kindess and respect and thats what a manager is supposed to do.i have no complains whatsoever. HOWEVER... if you do not like the rumors or like people talking behind your back than this is not the job for you.im not mentioning any names because that would be very immature of me do that.the job is pretty easy i must say.This workplace is very peaceful but some of the staff there can be very nice but will talk behind your back.
-
July 2023 by Jennifer Phillips
My husband and I came in to change our lease for a new one and Jay was incredibly helpful. He understood that we were knowledgeable of the Mazda brand and helped us get into a new car quickly with a great deal. Ask for Jay if in need of great sales service!
-
July 2023 by Casey Keenan
The experience overall was great. Everyone was very nice. Jonathan D was my salesperson and for being new, gave me a great experience. He didn’t make the situation complicated and his peers helped him along the way. Very nice team, I would buy from here again!
