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September 2023 by Arlene Diaz
Very satisfied with the boots but I feel the insole should be more comfortable.
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September 2023 by Norris Chacon
The sizing process was fun. Enjoyed the visuals of the stress points. After wearing them I feel like they're a half size to big.Also the belt I bought with my boots came apart. The rivets for the bottoms were not properly seated and came apart causing the buckle to fall out.
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September 2023 by Caos 30
The quality of the boots is excellent. I recommend them and the people who serve up to a point are nice and speak Spanish and English, which is very convenient.
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August 2023 by Dennis Maas
The service well done and explained sales person was very nice
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March 2023 by Chris A
I’ve bought two pairs of boots from this location and had a great experience both times. Bought my 875s from a lady there and she was friendly and Knowledgable, and excited to help.When I bought my second pair, I had a horrible experience with the staff at the Woodside location. Came back to the East Elmhurst store and the staff is friendly and eager to help as usual. They didn’t have my style or size so they ordered me a pair that I now own.Totally recommend checking out the Jackson Heights/East Elmhurst location.
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November 2022 by alejandro formoso
Purchased a pair of boots 6 months ago still under warranty . They fell apart ... stitching falling apart, holes in the leather and the soles destroyed. I've been buying red wings for over 10 yrs . I never once had a problem with a boot purchase.They tell me the warranty doesnt cover anything only the stitchingBeen a red wing customer for a long time. They said they cant fix them or do anything.For 350 -400$ i can buy 3 pairs of any boots and wear them for 6 months . If they cant guarantee the products anymore like in the past. To me...... these boots are no longer worth the money.
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September 2022 by Steven Urena
Ana was nice and welcoming. She assisted on me getting a pair of insoles. She provided Straightforward service with helpful comments and overall positive attitude. I go to this location over others because of the nice service they provide.
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August 2022 by Luis Enrique Castillo Rodríguez
Deberían hacer una encuesta a los usuarios y del pésimo servicio que ofrece el personal sobre todo cuando uno va a la tienda con problemas de las botas , tengo casi 3 semanas sin botas por una prueba de agua , le filtro agua a mis botas las llevo y dice que no filtra el agua , y encima dice que para pegarle un pedacito de la suela al cuero tarda 2 semanas , y lo peor dicen que es un favor el que nos hacen de repararlas , señores ustedes no nos hacen un favor cuando ustedes venden las botas dicen que tiene garantía y que las podemos llevar , pongan orden a sus empleados de la tienda de jackson height en queens que son unos mal educados y dan un pésimo servicio diciendo que quéjense con quien quiera y espere nada más por sus botas , indignante
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June 2022 by Ev0 G3n1u5
Ana was nice and welcoming. She assisted on me getting a pair of insoles. She provided Straightforward service with helpful comments and overall positive attitude. I go to this location over others because of the nice service they provide.
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March 2022 by Andy Garcia
I love red wing boots and had $300 burning a hole in my pocket when I walked in to this location (coming home from work in my construction clothes ). The employees there could not answer any of my questions about the actual construction of the boot (I was looking for a quality stitched boot with warranty on the outsole). He claimed there was no warranty available. When I finally did settle on a couple that I liked there was nothing my size. As I was trying on some different sizes of boots the guy who was helping me just left me to go help someone else without a word and left me there for a good 10 minutes, I could have just walked out with the box and I don’t think he would’ve even noticed. I really needed work boots for the next day so I had to settle for some timbs. I’ll definitely never set foot in there again and will tell all my construction buddies the same.
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January 2022 by jason godoy
Bad service nothing on shelves in stock in my size and they will not have stock shipped from other stores and couldn't be bothered, so good luck wasting gas driving from store to store to find your shoes cause you can't buy them online either....
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January 2022 by Omair Mushtaq
Very few articles, worst customer service ever. Not recommended at all.
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December 2021 by Nahum Otero
Super helpful truly care about customer service and their products
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November 2021 by Greg Warner
Boots are great. No matter how much you spend in a year here there’s always issues getting a union discount or the boots repaired under warranty. The salesman in this store only care about max profit…..
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November 2021 by Jonathan A Delgado
It's always gonna be a good brand.Good customer services too.
