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September 2023 by Jhon Adam
One of the worst locations ?
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January 2023 by johanna Rustia
My elderly Mom has been a long-time customer of Webster, prior to that it was Sterling Bank. The bank had input incorrect information on their end and she wasn't able to access online services, she called numerous times to complain about this.The issue was they needed her to come in person to the bank w/her I.D. But my Mom is elderly and has health issues. I finally met w/ Mr. Faridi the bank manager and he offered to visit my Mom so he could personally attest to her information.Thank You Mr. Faridi for your kind act, it's wonderful when a company can go out of its way to help.
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November 2022 by ZARIF ALAM
Go update your bank app make it look better and more easier and extremely safer
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July 2022 by Heidi Bosch
I agree with all the bad reviews. Nobody returns calls. I even left a message for the “director” and he never returned with an answer.Absolutely the worst bankI give it a minus 10
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March 2022 by Mark Singlumpong
Worst customer service. Just sit and absolutely do nothing. Ask them any question and the answer would be you can call customer service. Why would I call if you sitting right in front of me. Your customer service. Do your job. Waiting for customer service on the phone is like another hour. Might as well just fired all your employees. Why would you need them. Appointment means nothing. Make and they don’t care.As for the guard upstairs. Useless. Just sit and put on AirPods and plays with her phone. Someone walks in and says have appointment.Reply “your name not on here but just go down. (Attitude)” so what’s the guard for?
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December 2021 by Saraswoti Thapaliya
If I could give zero stars, I would.I had the worst experience with sterling bank. The level of unprofessionalism baffles me. I asked the banker to withdraw a hundred dollar bill, yet the banker decides to say no. I was fine with this, and I asked for 20 dollar bills, but she said no, and proceeded to say that she needed that bill for her customer. I was honestly shocked. The banker needed MY bill for another client. She proceed to throw loads of attitude at me, and it was very much unpleasant. Even though I gave her multiple options, she still refused and started to argue with me. This is one of the most disgusting environments ever, the employees there are horrible and very hostile. Most likely will never go to sterling again. Worst customer service.
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December 2021 by P2 NitaKash
Worst workers are in this bank I never show like this kind of workers and worst people. Sorry to say but this all indian people..... so I am going to close ac today. And Evan this bank not a refund my deposit amount of locker.....
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September 2021 by Sange Sherpa
Worst customer service. They don’t wanna help you out. There was an Indian guy manager with an attitude. This is how you lose customers. Better move to Chase, citiBank or TD
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August 2021 by SHA KAZ
Don’t Go There ...!!!.Poor Customer Service;.Never Pick phone;.Bad Account & Safe Deposit Box Service;?☹️?
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August 2021 by S. G.
Neither Sterling National Bank, or the other banks in our area, answer their phones! IF a costumer needs to see, a specific bank employee, they need to go in person, to see if that employee is there that day! I yearn, for times go by! In the old days, good costumer service, was available everywhere! Those were, the days my friend! We thought they would never end...but, they did!
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April 2021 by Rani Mustafa
Bad ,bad service ..the women security always play on the phone!!
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February 2021 by Nyima Ngawang
I arrived 4.pm on Thursday and Bank was closed where as timing written out side is 9am to 6pm on Thursday.
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February 2021 by Mohammad Rahman
Just PAIKHANA !!!???
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October 2020 by Alexis Ortiz
Deborah’s professionalism and warm welcome made all the difference during my walk in today. It was a pleasure doing business with her during my visit.
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September 2020 by mohammed shamsuzzoha
Pro level employee. Work done less than half an hour. That job supposed to need one day at their 101 church ave, Brooklyn branch. One of their employee showed me rocket science at that Brooklyn branch.I told them about this branch and she strongly told to go this branch. Brooklyn branch is good for withdraw and deposit not more than that, they are lack of professionalism....I strongly suggest this branch....?
