The United States Postal Service location at 7802 37th Ave is a busy retail office that offers walk-in passport services. Reviews note that the staff is great, doing their best to provide secure, reliable, and affordable service while keeping cool and friendly. Specific positive experiences include helpful counter workers who make processes like passport renewals quick, and managers who assist in finding packages with polite and friendly effort. Some customers recommend using the self-service machines, pre-paying and printing labels at home, or visiting at non-peak times to avoid wait times, which can be around 20 minutes. While the location can be busy, the workers are commended for their service and for handling packages with care.
SLOW SLOW SLOW. I had to buy some stamps and a money order yet there was only 1 cashier register available and it was taking FOREVER. There were 6 people ahead of me and the line was never moving. Unacceptable. Horrendous USPS office (all of them have bad management and lazy workers)
July 2025
Wow so many complaints from my jackson heights neighbors it’s unbelievable! Something has to be done in our post office! Management needs to look into all these complaints and fix it!
July 2025
It’s bs that they only allow 4 applicants for passport with such a short time slot 8-9am with one window open when they should at least have two workers behind two windows and more time! Get it together postal
