-
March 2025 by Mehedi Hasan
Just went to the Verizon store. A guy with pink sweater i spoke with was extremely rude to the point of telling me to get out of the store....what the hell. I didn't raise any voice or was rude to him. All I wanted was just info for prepaid Tablet plans. I already have a Samsung Verizon Locked tablet that has never been activated on Verizon network. But the guy keeps saying that they ONLY have 36 month contract plans. Even though i already let him know that i have an existing version locked tablet with me (buy from Samsung and choose Verizon network and it will be shipped from Samsung while network locked to verizon). Even though he also said they have prepaid tab plans too stating at 60 dollars. Which is not true by the way. But he changes his mind when i try to confirm about monthly plans, and keeps insisting they only have 50 dollar with auto pay plans with 36 month, even though i am not buying tablet plan anf i already told him i have a existing tablet already.....
I get it he just wants to sell a unnecessary expensive plan to a new customer even though its not what the customer wants. As he is a Salesman man. I get it. And when i point this out he becomes defensive for no reason and becomes argumentive. I was trying to understand from his prospective to see if i was rude and why i am getting such confusing answers from him each time i ask him. But thats it, i am done with this guy and this store.
-
March 2025 by Jason Peso
Tech support at this location is non existent
I am not Tech savvy & I could've used some help instead of the Tech telling my to delete my apps and see if problem still persists
-
March 2025 by sharlene li
Lady work here Not helping at all . Made customer wait very long time. . Do not gonhere
-
October 2024 by angel Angel
Only one worker and super slow he didn't even attend to me
-
June 2024 by Jae Kim
I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.
-
June 2024 by Yves Busnel
I'm very satisfied with my experience at this Verizon. The staff was very friendly and beyond helpful. I would highly recommend.
-
June 2024 by Cecilia Harris
Excellent Job!I'm so happy I found this store. Adrian and Rahan was very informative, Thank you !
-
June 2024 by Bikash Giri
Anushka and Gavin helped me to give new line in Verizon. I am so happy with them and the service they provided. I see team work and they are so helpful. They explained me with transparency and made the process a lot easier. I will recommend to my friends and family.
-
June 2024 by nick calise
Excellent customer service! Best visit to a Verizon store ever!
-
June 2024 by Alexander Briceño
These gentlemen have excellent customer service.
-
June 2024 by Kenneth Blase
Great service and very patient. Will come back for future purchases! ?
-
June 2024 by Yam Jugjali
Another amazing experience with Adrian today. He patiently review and answered all of my questions and made sure everything I needed was set up correctly. I request anyone to shop at this store ?
-
June 2024 by Jahidul Islam
The service I received from this location was fantastic. Adrian was quite outstanding. He initially inquired about my needs and other details. After that, he provided me a few options and tried to lower the payment to my capabilities. Thank you so much, Mr. Adrian. I strongly encourage you to visit the location. They are amazing people.
-
May 2024 by J Sebastian Rojas
I set up a brand new account in just a couple of minutes, the staff here was very knowledgeable and helpful. Look for Adrian for your business account needs. Thanks!
-
May 2024 by Genia Pevzner
Ann you are the best!
