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May 2023 by Joe M.
Duane Reade used to be a New York institution that definitely had the NYC consumer in mind. Now it's just another Middle American Walgreens. Not bad but nothing special.
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March 2023 by Barbara M.
This is the worst chain drugstore I have ever been to. I have asked on 2 separate occasions if this store was closing and was told "No." I should add that the Pharmacy Dept is fine- nice staff. The reason I asked about potential closing is the shelves are close to bare. The dairy section is a joke- today the worst. No milk- not a single drop- except for ONE container of oatmilk. Yogurt? Better make your own- ONE SMALL CONTAINER. No cheeses- nothing. Pet aisle? Very little choice- no Fancy Feast- the only kind our cat eats. The store, like today is usually crowded. There is only ONE hand pulled basket to carry your items.ONE! No carts either. The one basket was in use- lucky lady! Luckily, no one mugged her for it. Frozen food- some pizza- some icecream- not much- otherwise shelf after shelf after shelf of EMPTY freezer space. With the RiteAide on 37th Ave now closed we are in a drug store desert! Walgreens owns Duane Reade -- what gives? To quote the great Bette Davis: What. A. DUMP!
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September 2022 by Natalia N.
Recently I been there 20 min just waiting for someone help me with a make up remover, no one shows up It was two cashiers and just 1 people in front on me another 10 min to pay It's insane that when one of the cashier look at me I was angry and she just say I'm gonna take a breakShould hire someone who want to work!
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August 2022 by Linda B.
Recently I went to find out about my prescriptions , that were being sent to this pharmacy. I had never gone to this pharmacy before. Fortunately I was greeted right away by Karissa Boodhoo , the Pharmacist . She was very, very helpful ,informative and friendly. I will definitely come back here because of her. She is a keeper !
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February 2019 by Andy T.
The store itself is fine. It's organized, clean, well lit and pretty well stocked. It's obviously well-managed and the employees in the store are friendly, generally greet you with a smile and are helpful if you ask for assistance.All that is great but the real reason for the rating - the pharmacy staff. I have never, ever, ever waited more than 10 minutes for anything at the pharmacy, and typically the wait is well under 5 minutes. The two women that work there are amazing. They're efficient, friendly and professional. Having previously filled my prescriptions at the old Genovese and the Rite Aid at 37th Ave., I recognize the clear difference in attitude and decorum. I transferred my prescriptions here the day that it opened and never looked back.
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August 2018 by Elizabeth E.
This store is clean and when I've been, the lines have not been long, or they have moved fast. The reason I'm giving a high rating to this store is because the pharmacy staff is great. They are professional, responsive and nice. This is a WORLD of difference from the Rite Aid I used to go at 83rd and 37th, where the pharmacy is staffed by a bunch of incompetent jerks. The reason I'm not giving 5 stars to this store is because I can't in good conscience give 5 starts to any Duane Reade. Their prices overall are too high.
