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January 2024 by Juletto
They take you to the airport, but when you return, call to pick you up at the airport, and they don't answer the phone.
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December 2023 by Christine J.
I've never seen anything like it in my life. Do not use this parking service. What's weird is that they have all 5 star reviews and the poor review that I submitted isn't showing up!! The reviews are all stellar and it's not true!!! You have to see it to believe it!! You pull up to a dude on the street in front of a Weed Hut in Jamaica, Queens... no signage or anything. We had to call to see if we were in the right place. We had no choice but to leave the car at that point... it was 5:30am and had no other alternative. We believed the reviews!!! They shuttled us to the airport in an old jalopy school bus from the '70's no joke. When we returned from our trip and called from the airport (twice) for pickup they made us wait for over an hour. The driver showed up in an even worse old mini school bus and he drove like a madman. I'm from NY born and raised and never seen anything like this in my life. This dude was trying out for Formula 1. A lady on the minibus almost vomited. This was an absolute nightmare. I would never use this parking service again. I don't know how they have these 5 star reviews. Can't be true. They get one star because I got my car back. That's it. I'd leave zero if I could.
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November 2023 by Rachel
If you are not from NYC do not park here. There is no actual parking lot at this location, you just kind of double park on a pretty busy corner. Manager and staff think that “complimentary shuttle” means of their shuttle are broken than it’s perfectly acceptable for a customer to pay for their own UBER to their airport. They get a star for returning our keys as soon as we started questioning their practices and understanding of “complimentary”. Thank God for small gifts, we parked a block away for $50 more at a secure lot that was fully behind the fence. Worth every single penny for a peace of mind and an excellent service.
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November 2023 by Hillary Steedle
I returned from Asia to find out my car was hit after parking here, and the staff provided no information other then it was hit and towed. Turns out they parked it on the street, and it got totaled by a drunk driver with no insurance. Received parking tickets, too. The company changes names often and takes no responsibility. Avoid at all costs
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September 2023 by David Rodriguez
This car parking company is the epitome of a double-edged sword. On one hand, their prices are unbeatable, like finding a hidden treasure. On the other, the whole operation feels like a garage sale of services, making you question the wisdom of entrusting them with your vehicle. The staff could be mistaken for folks hanging out in their backyard, lacking the polish and professionalism you'd expect from a business. While my car emerged unscathed, the experience was fraught with worry, turning my trip into a nail-biter. Use this service if you dare, but know that you might spend your vacation more anxious than relaxed.
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September 2023 by Kevin cook
My car was safe yes, got to airport yes, BUT had to get a taxi to come get the car because the guy left us at the airport, horrible customer service
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July 2023 by Ryan I
Go drive around the neighborhood, see those cars parked on the side of the road? Yours is next! There is no parking lot outside of that dinky little empty lot. This isn't a legal business, they don't have insurance, they're not registered with the city so good luck if you have any problems.
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July 2023 by Lily S
The location is ok, hard to find at first. Pick up from the airport back to the lot takes a long time, I had to wait over 40 minutes.
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April 2023 by Jodi Sokol
AWFUL perfectly awful! I arrived 1/2 hr before my time and waited an hour for the shuttle to return to take me to jfk. On return, I was left waiting 1.5hrs for the shuttle - and kept being told “driver is on way”! Then the driver yelled at me for being annoyed that he took so long (and couldn’t be bothered to assist with bags). To add insult, my car was FILTHY when I finally got back to “lot” - they must have left it rt under a tree the entire weekend. Absolutely would NEVER park here again - even if it was free!!
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April 2023 by CAB 707
This company will never earn my business again. They parked my car in the street for two weeks while I was on vacation. My car has a GPS location tracker, so I was able to see where I car was parked.
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April 2023 by Khushal K.
They are lier and very unprofessional. I had to wait 2 hrs at airport for pickup shuttle. The guy said he will be at terminal in 10 mins, I called 10+ times and every time he said same thing, 7 mins away and finally I booked Uber after 2 hrs of wait and pickup shuttle came as soon as I booked Uber (Pickup shuttle came after 2 hrs and Uber came in 2 mins) and I had to pay Uber for cancellation. Be careful such scams. Ways.com should take action on such partners. Who will pay my 2 hrs of wastage and Uber charges?
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March 2023 by Dudy Teitlebaum
A PLACE OF CHAOS GOT BACK MY CAR WITH THE ENGINE LIGHT ON TIRES LIKE ON SCRATCHED LET'S NOT TALK ABOUT THE HASSLE OF GETTING BACK MY CAR THIS GUY WAS YELLING GIVING ATTITUDE BE CAREFUL I WILL POST HEAR A DIFFERENT PLACE WHERE YOU CAN PARK IN PEACE
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January 2023 by Usha James
Don't park here!!! Your car is not left in a secured lot, they are parking them on the surrounding neighborhood streets when their lots are full which is often.
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December 2022 by Ilya Z
Warning: this is a scam!! They park your car on the street and mishandle your car (they scratched mine). Please report to the police and the city! They are not a real business, they operate illegally!
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August 2022 by David Boden
Unprofessional and uncomfortable. No office, no facilty, unknown people with no uniforms. Just people on the sidewalk expecting you to hand your keys and they will drive away with your car to who knows where.I gave 1 star because zero star is not an option.
