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December 2023 by Enrique Gambra
Went to Dunkin donuts the service was great!
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November 2023 by Jermaine Dixon
Friendly employees, great service .
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October 2023 by Allyson Little
I love Carvel... but this place is horrible... is it an ice cream shop... or a check cashing place? They didn't have bonnet... no hard shell chocolate.... there were no customers and crumbs were everywhere...have the other girl instead of watching TV... clean up some... do something productive! There was a funny taste to the vanilla ice cream... go find another location!
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October 2023 by jeffrey johnson
October 2023… So I take my wife to this Carvel location on Merrick Blvd in Queens… thinking it would be as good as the Carvel’s we normally enjoy in Elmont (off Dutch Broadway). What an epic fail! My wife didn’t get what she wanted and well… I’m kinda in the dog house for taking her there… My bad!!! It’ll never happen again. This place should actually close. They’re doing more harm to the Carvel brand than can be imagined. I’d never recommend anyone visit this location. And to my beautiful wife… I’m sorry. Love ya babe.
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September 2023 by Herman Turner
A milk shake from here is worth the travel
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September 2023 by nico acosta
From a child I love there ice-cream
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July 2023 by Edward Hartmann
The best thing about this Carvel are the people who work there. My son asked for a medium chocolate cone and I swear the guy working there made it seem like an extra large, my son's eyes lid up when he saw it. Unfortunately most of it landed on his shirt and my car!
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June 2023 by Rashonda Warthen
Need to have better care how they take care of the ice cream
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May 2023 by Brittney Fernando
The WORST chocolate mint chip ice cream I ever ordered. It wasn't even chocolate mint ice cream. It was neon syrup with vanilla ice cream. And the order includes fudge, they didn't include the fudge nor the brownie bits I payed extra for on Uber eats. This order went right to the garbage and demanded refund right away. This place lacks common skills.
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April 2023 by Nadia Young
Good ice cream and good customer service.
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April 2023 by Tricia J
I ended up getting sick from this place. Ordered 2 large strawberry sundaes and both were spoiled. The strawberries were no good at all and I didn't realize until it was too late. Very terrible for a business. I could only imagine if I gave this to my child. Order at your own risk.
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April 2023 by S M
Made my cake a day in advance the way I wanted it flavors and all.
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March 2023 by Analisa
Don' do uber eats or doordash from here. If you pay for toppings you don't get them. And the employees there are rude and nasty.
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March 2023 by Tana Weir
Ice creams were soft and watery
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August 2022 by Gail Brown
Update, 7/29/22: Carvel Corporate office responded to my observations/complaints emailed to them with coupons for Carvel ice cream and a promise to look into the conditions at the Merrick Blvd. franchise location. Yeahy, because I love Carvel. Will have to go outside my community to redeem them.Do not go by those stock photos. This place should give back the Carvel name. Anytime I have to ask a server to wash her hands...I'm done. She came from outside behind me. Anyhoo I came in for the flying saucers with the crunchies. They were out of the butter? crunchies and strawberry ice cream. Really?! The prep and presentation was horrible. Also it didn't have that Carvel store smell. More like a dirty mop funky smell. The store is dingy and dank like a 1980s storefront weed spot. Ruined the nostalgia for me. I love supporting my community's businesses. Not this one. Yuck. Ate one fs, threw the other two away. Ice cream tasted like metal.
