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January 2024 by Elechain
I mean I never spoke with the bank tellers but they seem nice enough. The machines work... usually, and I can take cash in and out ?
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September 2023 by Tawhid Khan
Worse customer service ever, they need to change up all the staff. Make you wait in line to tell you that they are busy they need more time and tell you to go to other branch.
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August 2023 by Mintukiran Singh
Branch manager really annoying behavior ! Very disappointed for this branch! First time , it happened with me ! I really request this is branch management should be fired! Cause of his behavior with client ! ??
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August 2023 by Girl Frani
Terrible experience, Terrible wait time, Terrible customer service. I would never bank with them or recommend anyone to do so.
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May 2023 by Natasha Williams
Terrible customer service never answers. Waiting really long just to get my new credit card in the mail because they didn't answer me last time. 7 to 10 more days because nobody here answered or attended to me when I called about not receiving my card past the days I'm supposed to receive it.
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February 2023 by Christopher Singh
They need to stop closing up the door to the ATM in the night people deserve to have the right to there hard earn money anytime they need hire security to keep pan handlers out and clean the place up.
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February 2023 by Isabella Rose
Went to take out money from the ATM here and there was dried blood on two of the bills. Never again.
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January 2023 by Ryan Flawless
If you ever need to make an appointment, please make sure to make it with Tiwanna. While I have had a couple less than stellar experiences with a few tellers at this branch, the personal banking experience with Tiwanna is amazing. She caters to all your needs and goes above and beyond to make sure you get ALL of the answers you're looking for (which is a relief since so many people turn you away if they don't have experience with your specific issue).
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October 2022 by Kaur kaur
I'm a visit to chase back today am so happy I'm a visit to chase back his service excellent.speical thanks for Naima alom mam,
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September 2022 by Amaka Onyekelu-Eze
I needed someone to verify for the US Treasury that I had an account at Chase Bank. Naima Alom, Asst. Vice President, chose to cite and internal memo as to why she could not provide me with a stamp/ seal/ medallion/ signature needed.When asked for this policy in writing, she could (would) not provide. I called the main contact number and I was told that they will get me on the phone with someone at my local branch to help me (the branch I just left).What. Type. Of. Circular. Logic. Is. That?Anyway, everyone I spoke to was polite. Just ineffective.Shout out to Tawana though.
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August 2022 by Yudesh Kayoon
Card Swiping device to get into the atm section never works
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April 2022 by Liz Pinzone-Scarlett
If you can get passed the homeless people, then you gotta wait for the security gaurd to finish their banking. I was so mad, i cant do my personal banking at my job, then the teller and female guard are talking like there long lost sisters. Then your not greeted by a teller with an attitude who didnt even have an envolope gor me, no hello or thank you just what do you want today, really
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February 2022 by devica mahadeo
I would like the manager for this bank to call me about this it’s very rude no respect for the teller to treat a customer like this I went in the today like 230 she was a Russian so I tell her I want to cash my check on one acount and get a deposit paper to do direct deposit from job she wasant paying attention and she was very rude so this is what she did trow the card at me and walk away and the Indian woman next to her had to take care of my name is Devica mahadeo and this is really inappropriate I would like a feed back on this review thanks
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January 2022 by Xinchen Ma
We scheduled our meeting with banker a week ahead. We changed our work schedule for that appointment. The night before the meeting we received a confirmation about the meeting. When we arrived there, the banker was not there. We waited over an hour and other banker said we need reschedule our appointment. They could send text messages or email instead let us went there and wait over an hour for nothing. They are not responsible for their clients. The worst banking experience we ever had.
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December 2021 by Kevin Hvac
Staff is very excellent ! Most of the problems customers experience is from their own faults.
