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April 2024 by Carolyn Butler
I immediately left. They have a ventilation issue idk if they're sharing an air system with the nail salon next door or what but the entire place smelled like acetone. I can't imagine what the people working there must be going through thats incredibly unhealthy
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January 2024 by GOLDA GRIFFITHS
Love dunkin coffee my favorite coffee
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November 2023 by Alexis Downs Hall
Customer service was very poorly. I was waiting in the lady see me and she was just packing bags empty bags and I asked for a fully loaded hashbrowns they gave me burn bacon that is horrible and they do a little bit of cheese on the top of it no cheese on the hashbrowns and hashbrowns is very soggy.
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October 2023 by La_ Chaparrita518
During school day there is a lot for students there hanging out sitting on tables and smoking in the
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September 2023 by Ankush Kumar
Pathetic services... it shows the closing of 11pm, but they stop services by their choices at 10pm.
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August 2023 by Sheena M.
Wait time is way to long, even though you order through the mobile app. They still get the order wrong. Workers seems overwhelmed during the morning rush.
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July 2023 by Stephanie Pierre
The service here is AWFUL!!!!!! It took half an hour to receive my order. I would understand if the establishment was packed with customers, but it wasn't at all. There were only three customers at the establishment at the time. I was almost late for work today because of the horrible time management at this establishment. I WILL NOT RETURN HERE!!!!!
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July 2023 by God Tendencies
I was forced to use a kiosk that is missing items on the actual menu, so i couldn't get what i wanted.
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June 2023 by Kay ToYou
It was pretty cool here. Cashier was nice and polite and spoke first. You don't get that type of service alot especially in NYC. Thanks for friendly service. The cook was a little slow tho lol but thanks ?
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May 2023 by Rachelix
Not the best costumer service.. always getting my orders wrong or just doesn’t understand what I want… also its so ghetto, there was a lady WITH NO shirt inside … ?? 2/5
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May 2023 by kendesia hazzard
Service was not too bad ,they need like 3 ppl for the morning
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May 2023 by J R
Hours say it closes at 10:30pm, I get there at 9:45 and a short chubby Hispanic male said they were closed.
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February 2023 by Natalie
This Dunkin is ok. The only issue i have is the mobile ordering. They do not have a lot of things that are available on the app, and then they don't tell you until you ask or after you're the last one there waiting for your order. After waiting a long time. This may have something to do more with the app; I don't know, but still , perhaps checking in with people more often would help?Anyway, apart from that, the staff is courteous and efficient. Dunkin needs to provide better systems and improve the App. So, if you're walking in there and ordering with them, you should expect to have a fine experience.
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February 2023 by J. S.
Not sure what has happened with this location but it seems to have gone downhill somewhat. They removed all the seating and the customer service has noticeably dropped. I only come here occasionally but I was surprised since this was usually been one of the better Dunkins in the area. They still make orders correctly but unlike other locations nearby you may need to get a workers attention to grab a mobile order.
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December 2022 by nattha Chen
Sunday December 4, 2022 at 4.21 pmBlack lady has very bad attitude to me. I’m trying to order something but she ignored to get my order. Very Bad customer service I’m not sure how can she is affront at this famous donut place.