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November 2023 by Mariella Ramsammy
This store has poor customer service...the price that show for the items is not at the register......plus I am still picking up stuff n the cashier Alejandra keep lookin at us ask r u ready r u ready to cashier.... Then when time to cash she just scan the items n trow it n the other side plus the app has a different price n the store has a different price when u show her she like no I can't change it ask for the manager he came n he was like that sale is finish he can't change the price keep in mine the app sale date said 11-16-2023 n I went 11-21-2023..... Also the is expired chocolate croissant so we take it n show her she stew her teeth n put it back on the rack to sell I will never come their especially the manager he can't answer y I can't get the item I see on the app he has to ask his work Alejandra what should I do........
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May 2023 by AnimaLover
Cashier ( short Hispanic female ) very unprofessional. Talking on cell phone while ringing up my purchases. Made rude comments to me . No customer service skills. No smile nor greetings. Checked my personal handbag to " make sure I didn't steal anything" . Meanwhile whenever I shop there, my final purchases are always over 30 dollars. I am offended . She needs to be trained in dealing with customers or work in stocking instead of a cashier
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May 2023 by Animal Lover
Cashier ( short Hispanic female ) very unprofessional. Talking on cell phone while ringing up my purchases. Made rude comments to me . No customer service skills. No smile nor greetings. Checked my personal handbag to " make sure I didn't steal anything" . Meanwhile whenever I shop there, my final purchases are always over 30 dollars. I am offended . She needs to be trained in dealing with customers or work in stocking instead of a cashier
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April 2023 by Lia Aki
The cashier with the red braids that worked April 20th at 1pm has terrible customer service and a poor attitude that should not be working if she does not know how to display an attitude like she wants to be getting paid to work there. Our first interaction that happened 4 days prior I let it go because maybe it was a misunderstanding then today it happened again which insured me this lady has nasty customer service. When asked “do you need a bag” I replied “ I’ll have one” just like last time and she still didn’t give me a bag so I repeated myself again when she handed me my receipt with no bag once again and she replied “I asked you that last time and you didn’t reply and now today you said ‘I have one” I told the poor attitude worker that I definitely replied “ ILL HAVE ONE” not “ I have one” because clearly there wasn’t a bag on my person. I gave her the 5cent and this is where her POOR CUSTOMER SERVICE DISPLAYED. She literally THREW MY BELONGINGS IN THE BAG! To the point where she dropped two of my items on the ground beside her because she was aggressively throwing my purchased items. I know family dollar shouldn’t have high expectations especially on Jamaica ave therefore if this is the kind of poor employees this management hires than so be it. But if they think highly of this business that lady needs to be reminded of her training in customer service. I will update this once I know her name of the POOR CUSTOMER SERVICE lady with red braids , short, fare skined, cashier that worked Thursday April 20th at 1pm
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April 2023 by Lamont Griffin
There prices are adding up. Yes to many high prices. You lose money in family dollar. Use to be the store back in the days. Now prices are way to high. And the product is very small.
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February 2023 by nalinie arjoon
Staff is friendly , they always have good prices
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February 2023 by XiomyNY Rod
Everything is organized prince's are decent and you find good quality
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February 2023 by Luke Waggoner
Its always a pleasure shopping at this family dollar clean and well stocked.
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October 2022 by Pinoy
Very dirty floor never clean they never give cash back
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August 2022 by Mo K.
Always under stocked. Always a complete mess. And they don't have bags with handles at all. Their store hours say open til 10 but are always closed AT ALEAST an hour before that. No one ever alnswers the phone either.
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June 2022 by Errol Harris
Great place to get the thing I always looking for.
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May 2022 by NYserene
Better than Dollar tree for many items
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March 2022 by Safiya K.
This store is trash. Not only do they have bad customer service they're suppose to close at 10pm and are turning customers away at 9:30pm. Terrible and nasty!!!!
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March 2022 by Aseia Rahim
I was pleasantly surprised that this store had a lot of nice household items at decent prices.
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February 2022 by Sidra Rasheed
Family dollar store is very good and near
