It showed up about 5 days too late and every time I checked the messages and the emails said different things then when I called they told me something totally different.
May 2022
Horrible customer service. I have a shipment arriving in 2 days and I still didn't get the arrival notice so I can clear customs. I called multiple times and sent 2 emails with no response. the oversees team says they keep emailing too and nothing.
March 2021
Absolutely horrifying customer service. Don't expect them to help you, expect them to tell you all the ways they are not responsible, give you incorrect information, and just generally not care about helping the customer.
