FedEx Ship Center in Jamaica, NY offers a range of shipping services, including packing supplies, boxes, and FedEx shipping options. Customers can have their FedEx shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping services, with FedEx Ground being faster to more locations than UPS Ground. While most customers report good service, some have had negative experiences. The morning security staff is described as professional and courteous, and one representative, Candis, is praised for her communication and assistance in getting a customer's package. However, the remaining customer-facing staff is described as decent but not great, and occasionally rude. Some customers have complained about long lines and staff shortages, leading to lengthy wait times. One customer had an issue with a delivery driver who reportedly made "fake delivery attempts," but the staff, including Patrick, were able to resolve the issue. Overall, the FedEx Ship Center in Jamaica, NY receives mixed reviews, with the majority of customers reporting good service, but some experiencing poor service from certain staff members. The center's efficiency and the professionalism of the security staff are highlighted as positive aspects.
Drivers don't attempt delivery. They just submit a report that they did attempt. They don't leave tags they don't ring the doorbell they don't knock on the door worst of all they don't want to walk up any stairs carrying packages. Packages end up getting lost at worst or sent back at best. Where is management?
August 2025
This is for the freight building 262 - there are two very kind employees there that were extremely professional and helpful, even though it was the end of the day. One was a younger black woman with long hair and the other was a younger man who helped me get my package to my car. Thank you guys! Get them a raise!
July 2025
This completely sad! A whole month until received and it been sitting at FEDEX SINCE 6/27!
