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October 2023 by Veronica Rabindranauth
Rita did my nails on Sunday, simple French gel manicure, she finished the whole thing in about 15 minutes because she was going in between myself and another client. By Tuesday the index finger peeled off so I went back and re-did it. On Wednesday the middle finger peeled off and when I told her, she had the audacity to tell me "something wrong with your finger" she then proceeded to mumble to the other staff of course in Chinese and not English. Then she told me she's not fixing it anymore because it's my fingers and not her 15 minute manicure job. NEVER GOING BACK. RITA IS OBNOXIOUS AND RUDE.
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October 2023 by Beryl Bruney
The best Nail Salon with friendly staff. Rita takes her time and give you the most perfect nails. Her ideas are always right. She really knows her stuff. Come and try for yourself and you will never leave her.
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October 2023 by Kaitlyn Hu
I loved their service! They did a great job with my gel manicure and I will definitely be coming back.
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August 2023 by Joanne Perez
Really like this place. Staff is super friendly and the services are always quick. Their gel is so good. My gel pedis last over a month without chipping ! Recently got some cute orange French tips! My third time here. Parking kinda sucks in the area because of the hospital but I usually find parking on the side streets. They take cash and card.
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August 2023 by emely tavarez
I had such a great experience! Affordable and staff is so friendly. Rita is awesome! She did my nails so perfect and was so kind.
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July 2023 by Christina Lleshi
I work late so I didn’t know when to book an appointment or have time. I called and came in last minute and and they were gracious enough to take me in. Anna did an AMAZING job on my acrylic French nails! She didn’t need much direction to make them look good, and took her time to perfect them, which I am grateful for considering it was last minute! Would highly recommend.Services: Acrylic nails
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July 2023 by Daijaa
Very poor customer service. I went to TRY to get serviced waited in waiting area for over 30 minutes. Watched Two people walk in and get seated right away. Maybe their racist!! then when I left the guy asked me to wait AN ADDITIONAL 30 minutes just to be seated. While starting to work on someone who again JUST WALKED IN . SMH WASTE OF TIME !!
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June 2023 by Paula
Honestly they weren’t as bad I love the way my nails came out but the pedicure was awful, I told the person who was doing my pedicure to not cut my cuticles or anything else but they didn’t listen! I went home and immediately got an infection from them cutting my skin this is the second time this has happened! As well as they charged my aunt way more then what was on the price list!
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May 2023 by Simone Jordon
Had a manicure done on MONDAY and on TUESDAY the polish started chipping and peeling. This ridiculous. Won't be returning.Service: Manicure
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March 2023 by Sharry Guo
Rita and the staff are always very welcoming and kind. Rita always does an amazing job with my nails as well, she always asks for my thoughts and makes sure I like the designs. It’s also very convenient for St. John’s students because it is very close to campus, I will definitely be coming back again :)
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March 2023 by Rachele Rastelli
Went there today- called before to make sure they had time to take me right up as I live close by- they said yes and I went there. Seemed very nice and respectful. Once I sat down and told them what I wanted, the young girl proceeded - I had to remove previous gel and get manicure and gel done. Once previous gel was removed, she started with the manicure - you could tell she was inexperienced by the way she was moving and the missed delicacy with which she was removing cuticles and cleaning nails - once done with the manicure I let her notice it wasn’t clean as there were pieces underneath that were popping out but she told me not to worry - proceeds with base coat and then gets into French - all done leaving those pieces there - the French was done very poorly, she listened to me asking for a bit thicker line as the previous one was very thin, and I thanked her for that, but as you can tell there’s not a nail similar to the other - only once the white line was done, and I told her again about the pieces popping out, she proceeded to file them a bit, damaging the dry white line she just did - you could tell she noticed but didn’t fix it until I showed her there were missing pieces - she kindly nodded and then proceeded to speak Chinese/Japanese ( I don’t mean to be offensive - I’m not sure what language that was but you could tell she was complaining about me with the boss) - once done fixing one nail she noticed all the others were messy too so did something to fix them, which again, I thanked her for - the only issue? She was filing over the already dry white line to try to fix it and went over it again creating a bigger layer that feels extremely weird and bumpy on the nail now.I feel she perceived the work wasn’t done well and she came behind my back and started massaging my shoulders - I may be wrong since they just recently took ownership of the place by the hospital - but I’ve never seen anyone doing your nails massaging and your back… she did massage my hands at the end with lotion as that’s what’s normally included/service provided but that back massage felt like “here, trying to apologize for this poor work” - so I appreciated it, said thank you the whole time, but it felt extremely forced from her.Once done, I payed $38 with taxes (for gel removal, manicure and french gel) so definitely cheap place or cheaper than previous owner that used to be around $45, but man not worthy. She even made me notice I put not tip on the receipt when she handed it to me for the signature. I had lots of reasons not to, but again didn’t want to be rude and gave her $5 - not sure for what.I’m now looking more at my nails and the more I touch them and look at them, the more disappointed I am - they weren’t filed properly, corners are pointy on all nails, lines are bumpy due to extra layers and poor management of previous layer done, and shape wise, the line is not even straight in some nails… I get it, from far away they look good, but from up close they don’t. I was going to ask to stop mid service but didn’t want to sound rude. Will definitely NOT go back. Due to the two layers I got on top of the already thick layers, the least I can hope is that they won’t chip or break for at least 2 weeks. Don’t go there - find a better place and spend a little more.Services: Gel manicures
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February 2023 by Shaqueena Wallace
I really love coming to this place to get my nails and feet done. Since they've changed ownership, the service has been so much better. Rita (the owner) is excellent and I always leave with fabulous gel manicures that last and are not chipping or breaking. They take their time with you. Now you can also get 10% off services with a customer card, which is a nice treat when you're spending every couple weeks.
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February 2023 by Jan I
I had to walk out of this establishment after making an appointment, waiting and never being seen! Rita had a walk-in and took that person then asked ME to WAIT! Whats the point of calling before hand if they’re making you wait. I would give 0stars if i could for this waste of my extremely limited time. No respect at all! I have no time to go anywhere else before i leave— terrible start to my upcoming vacation!
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November 2022 by Sandra Esuph
I love love love Rita Rose Nail and Spa❤️ If you’re looking for a great nail salon, definitely go to Rita Rose.I’ve been going there for over 3 years now and when they moved, I followed!Rita, her husband and their staff especially Sofia are so wonderful!Rita’s husband and Sofia do the best pedicures ☺️.They treat customers just like family.I absolutely love Rita. She is the best!!!
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October 2022 by Kerri Ann
I always enjoy coming to Rita, she knows my style and the nails are lastingService: French manicures
