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November 2023 by Bishop Keith Mikell
Great professionalism Kevin!????❤️
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November 2023 by Lucia Ayaso
I had a wonderful experience with Kevin T. from Gem Pawn Brokers, Sutphin location. Although my pawn was with another location, he was instrumental in assisting me with an issue I had. He was professional, attentive and I could really tell he cared about doing everything he could to resolve the matter promptly. I couldn't have asked for anyone better. If you're thinking about trying out Gem Pawn Brokers, DO. Ask for Kevin T. He's truly the best.
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October 2023 by robert Azriel devine
Professional and friendly! I love this place. I give it two thumbs up and five stars!!!
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October 2023 by Greg Anthony
Nina was very helpful and understanding you just have to love her she will always be my sales representative
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August 2023 by David Barker
The best they treat ppl like family and all around positive energy
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June 2023 by A B
To mr Donovan aka Mr attitude, who can't take a layaway payment and says everyone is busy that is very unprofessional sir Gem can't train pawnbrokers to take a simple layaway payment btw payment can boost your percentage in productivity I don't work there any more but when I did I take pawn payment layaways sell jewelry and do loans aswell yes bro I did all of that with grace and a smile on my face so don't have attitude with me next time I call I don't work there no more am actually a customer I am literally on the next side of the glass not pawning praise God but I but jewelry and praise God for 230 Flatbush!!! Btw when you press 3 for jewelry dept it doesn't go jewelry dept it went to the pawn dept so get that fix if it's a glitch ....you don't even deserve your pay bro...a simple layaway payment wow!!
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March 2023 by Nicole Rain
I came to this location by chance, after leaving a pawn and sell shop across the street because the jewler there was very rude and unprofessional. When I came here, I was introduced to Donovan. Donovan was kind, patient, informative, communicative and very professional. He was very welcoming, respectful of my property and had such a nice disposition (that I was glad I ended up there by chance). I was very pleased with his service, the amount I received for the jewelry was good, Donovan was very thorough and overall I had a positive experience at Gem Pawn Brokers. Overall, I would definitely recommend this shop at the Jamaica location mainly because of him. The other workers there were very kind and respectful as well. This is an A plus location if you are looking to sell or pawn your belongings.
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March 2023 by Crystal C
Anissa was amazing! She made my experience seamless,quick and great ?I would def come here again for any future transactions!
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January 2023 by Andrew Ryan
These guys are always great, very professional and fast and friendly.Thank you Anissa!!
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January 2023 by Gail fulmore
Always welcome with pleasantness towards the customer I like that a lot
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December 2022 by tom bank
Horrible customer service, an employee told me one thing and the. Another employee told me something else. Wasted my time coming here because they couldn’t figure out a correct price to give me. Seemed a bit sketchy and are likely to rip off people
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December 2022 by Felito Poncedeleon
This place is aewsome and very honest. The workers are the best.
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October 2022 by Purpose Talk Radio Show with MS4RREAL Smith
Anissa and Sade was so pleasant and so helpful Anissa went above and beyond the call to explain the process to me they were more than willing to help. I don’t generally leave reviews, but I felt there was no other way that I can thank them but to leave this review and refer someone because when I tell you I walked out feeling better than when I walked in they were pleasant and they absolutely made me smile. Thanks ladies.
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October 2022 by Oneka Dalrymple
Definitely love Gem Pawnbrokers. I've been coming here for years & the staff is very helpful & professional. Shout out to Shadae, Nina & Keve!!! Definitely recommend 100%. Great service, great staff!!!!
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October 2022 by Ryan Garzilli
Kev and Nina were extremely helpful. It was no hassle, no hoops to jump through, best prices I was offered for my electronics.