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October 2024 by Zack B.
Such a great dealership!! Eric and Eli were such great help and super friendly. Drove right into Hillside to be greeted by the welcoming staff that had everything done within 20-30 min. Not only did they give a great deal, they also helped get the new vehicle inspected and helped get insurance added to my policy. Will definitely come back again in the future.
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July 2024 by Nicolas V.
I wish I could give 0 stars. Just came all the way here to a car that was DISGUSTING. SMELLED of cigarettes and was dirty. I was beside myself. The salesman had the nerve to ask if I wanted to still test drive it. Like what? I'm pissed. I asked the salesman if this was just brought in because of the way it looked. He said it came in about 2 weeks ago. The carfax said it arrived in March. It is now July. Scammer alert. Fuck this place. Do not go.
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February 2024 by Jonathan H.
When a dealer begins his speech with "this isn't a bait and switch but...." Guess what? It's a bait and switch. We made an appointment to see a specific car all the way out in Jamaica (1 hour drive for us). They confirmed the car was available for our appointment the following day and even called us in the morning to make sure we were still coming. When we arrived we discovered that the car had been sold weeks prior as evidenced by the CARFAX. It was clear that they never had any intention of selling us THAT car but wanted to get us into the office to try to make another sale. Classic slimed used car dealer stuff. We found some real gems among other used car dealers but these fraudsters are out there in abundance . Beware and steer clear!
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January 2024 by Alex S.
be aware and stay away from this place. scammer with the listing prices, they add an extra hidden $6000 on the top the listing price plus other fees. wasted almost 6 hours driving to that place in the rain plus gas money and Toll.
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April 2023 by Sye
Absolutely awful service. The owners/workers are disgusting, rude, dishonest individuals. Never shop here.
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February 2023 by Richard B.
This dealership has great professional staff. Marcellus was very patient with questions and has a lot of knowledge about vehicles. Eric made sure to fix one front mirror and the rear break pads on time before I got the car. He also took time to explain the dealership policy agreement document to my proper understanding before the purchase. And top of it got me a moderate auto insurance after several attempt to get an affordable one without compromising quality. And oh Jose and beautiful Hillary were so refreshing to keep conversations going. I believe I am going to enjoy my "new 2013 BMW 5 series" ride. I will tell everyone, Hillside Auto Mall is a GO TO dealership if you looking to buy a good used car. Excellent Team with excellent customer service.
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January 2023 by Esteban Calderon
(Translated by Google) They are scammers for selling you a car, they help you with the insurance, they make you pay more to help you with the insurance, but the insurance is false, they put another name on it, other information and that is illegal.(Original)Son estafadores por venderte un carro te ayudan con el seguro te hacen pagar demás por ayudarte con el seguro pero el seguro es falso le ponen otro nombre otra clase información y eso es ilegal
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October 2022 by Jacobson V.
I travelled almost 3 hours, excited to be buying a car only to be disappointed that even with what COVID has taught us about life, these people were not truthful. The Hillside Auto Mall Special LISTING PRICE IS ALL FAKE. That's to make you go there. How you gonna say a saving of a certain amount only to tell us something else. A 17K listed price will end up close to 30K. The true value they are selling is what the retail price is (even if you finance with them). They have nice cars and i can sense some of the people working feeling bad for people falling for the fake online prices. Beware, Hillside Auto Mall Special is not the price!
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September 2022 by Frantz Simon
My experience with this business did not go smoothly all the way. Adrian, the salesman assigned to help me was super nice. If it was not for him, I would have brougtht my business somewhere else. I came to the place with a pre-approval, it was he who tried his best to make sure I got the car I wanted.
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September 2022 by Tina H.
LISTING / PRICING INFO PLEASE READ. Extremely misleading listing and scammy pricing. "Hillside Auto Mall Special" pricing is NOT what the car is actually listed as, even if that's what's on Carfax. It is what your FINANCED price will be after deposit. And that's IF you bring a printed website of the listing. So in reality, the financed amount could very much be more than that if you don't bring that printed sheet of paper (What age is this?). Add the deposit and "special" price, and you'll get the retail amount above. And then it's also above average market price--crazy! I'd give 0 stars for business strategy, but the dealers are at least personable. Hope people don't get confused as I did :)
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July 2022 by Tracey Sarpong
I called about a car the night before and was told it was there. I called two hours before I arrived there in the morning only to find out when I got there the car wasn’t there. It probably never was but it was a ploy to get me in the door. The rep knew I was coming from nj and what a waste of time and money it was. I would never recommend this buisness
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July 2022 by Sky M.
Horrible customer service. Definitely not a reliable place to buy a car. 0/10 recommendations
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April 2022 by Sean D.
Very Unprofessional if you don't believe it check out previous reviews, 80% of cars are Lemons they'll definitely tell you about warranty its BS They will take your money.
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February 2022 by Maylin G.
Spoke with Carlos (Cuban guy) and asked about ALL THE FEES for the car before I even went in. He said the only additional fees where the normal safe tax, registration and a $600 dealership fee. Great! Car was listed for 10k. Made an appointment and still had to wait over 90 mins with my small child to test drive the car. Come back and am told that the noises the car makes are normal bc it's a small car and the tire pressure light is because of the climate. Then get quoted over 20k for the car . Was told bc I'm not financing with them I had to pay more. No where on their site does it say that. SCAMMERS! The lot of them! Cars aren't inspected before selling so if you do fall for it and purchase a car from here, at least go get it inspected. Better yet, go give someone that actually is going to be honest with you your money. That is not this dealership.
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October 2021 by Orges Gjinaj
Disgusting people’s and disrespectful peoples also liars and overprice vehicles(don’t visit)
