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January 2024 by Famous Joe
This was my third time purchasing a Honda, but my first time at Hillside Honda Preowned and it was by far the best experience. From the moment I arrived Steve greeted me and answered any question I had and took his time as I wanted to explore various different vehicles. Mike the sales manager was great to work with and him and the team went the extra mile to fast track the transaction and deliver the new car before the end of day (and snow). Ray at the finance office was friendly and warm. I took extra time to travel down to Hillside Honda and it was well worth it. I could not recommend their preowned department more. Thank you guys again!
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January 2024 by Not Sure
All the cars I looked at were at or below the Kelly blue book suggested price. There was no need for bargaining and negotiating because the price is already good and the team helps you get what you're looking for. Really low hassle especially for first time car buyers.Steve was an especially good salesman who was helpful, considerate, and friendly. He was easy to reach and follow up with throughout the entire process. You are in good hands at this dealership.
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November 2023 by CESAR'S SHOE REPAIR
Extremely happy with my experience. My salesman Asi Jimenez was very professional, committed and most importantly thorough.We want through the whole buying process in one afternoon, full delivery. Finance, insurance, plates, registration, N Y state inspection and detailing; all for what I believe was a fair price for my 2020 Honda Civic. Also a big thank you to pre-owned sales manager Mike, very professional. He runs a very efficient team.
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November 2023 by elvin mera
Definitely recommend!I made my car purchase, a low mileage honda accord, from hillside honda used. Isaiah was very professional, knowledgeable, and easy to work with, the best! Isaiah went up and beyond with whole presses. We arrived at a fair price for the vehicle. I would definitely recommend hillside honda to family and friends!
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November 2023 by CDPJ The Philosopher
Joel and Steven were extraordinarily helpful today with the purchase of my new certified car. They helped provide outstanding service and were very well mannered and professional. Thank you for your service!
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October 2023 by Mohamed AlTantawy
Yesterday I visited Hillside Honda to buy a Certified PreOwned Honda. Isaiah was super helpful. I have very specific requirements when it comes to the car that I want to buy. Isaiah was very patient and showed me more than 10 cars and we test driven 3. He was very transparent. No fee dealership. I am very happy with the offer the gave me. When you get there, make sure to ask for him.
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October 2023 by Cruz Silva
Esai was very professional, helpful, and has excellent costumer service skills, answered the million questions we had and when in doubt if we would move on or not him and the team came together to try and find a solution but at the he came thru and found solution to our problem. 1000% would recommend the whole staff is mazing they work together and that’s something you don’t see often.
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October 2023 by Mike L.
I was initially hesitant to do business with this dealership (from the low ratings) but I'm VERY HAPPY with my recent purchase of a new Honda.I was expertly helped by Mo Chaudry and Emily Nicol. I was given an attractive offer over the phone and visited the dealership the next day. They had the model I wanted in stock and we signed an agreement on the final purchase price. I picked up the vehicle a few days later and there were no surprises. We competed the paperwork (an easy process), my vehicle was prepared and delivered. Emily demonstrated it's many features, thanked me, and I was on my way.I would highly recommend purchasing here. Ask for Mo and/or Emily an you will be well taken care of.Thank you Hillside Honda!!!
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October 2023 by Osler P.
Osler I had appointment on sept 9 at 9.15 I was there before 9:15 when I go inside after few min thay call me I told them I need 3rd blub and diagnose my car than he said computer is down he go to other counter and took other people who come after me .I leave car there and go home walking 2 mile .he said come to pick up 5 pm I go again walking there to pick up car .when I reach he said you can't get car today .I told him why don't you call me I came 2 mile walking .than he said you have two choice leave car or make another appointment .I told him why they don't look my car he said there was another 20 car ahead of you I told him than why they take appointment.he said you want talk to manager I said yes .manager didn't come I said I don't want west another hour I left with car it's no worth to go that place
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October 2023 by Marc S.
Would give a 0 if I could...went in to do a lease buyout...Syed the financial manager conducted a thorough rip off without reviewing the extras he was adding on...he promised to refund money and cancel some of the protection plans but never did...I attempted to contact him to discuss refunding the money and then he suddenly decided to take a "2 week vacation" STAY FAR AWAY FOR THIS DEALERSHIP...I WILL BE CONTACTING MY AG OFFICE, DMV and BBB so hopefully others do not make the same mistake I did in visiting these con artists
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September 2023 by Natysha Lewis
I recently purchased a certified 2020 Honda CRV from hillside Honda. I was referred by a friend who bought a crv from Rahatul Chowdhury. Our experience with Rahat was truly exceptional from start to finish. From the moment we walked in, he made us feel like valued customers. He not only knew our appointment time but also arrived well ahead of schedule, demonstrating his commitment to excellent customer service. He worked his level best all the time to help me with insurance. He answered the insurance agents call promptly. Rahat chowdhury always told me to have faith in the process. What truly stood out was his professionalism and attention to detail. Instead of rushing through the paperwork, he took the time to carefully explain every step of the process, ensuring that we felt completely comfortable and informed. He even offered valuable insights and advice that helped us make informed decisions.Throughout our time at the dealership, our Rahat chowdhury was always accessible and ready to assist us with any questions or concerns. He went the extra mile to ensure our privacy and sensitive information were handled securely, earning our trust and confidence.Even when there were delays, he proactively communicated with us, keeping us informed and minimizing any inconvenience. His dedication to customer satisfaction was evident, and he made sure we had a smooth and enjoyable car-buying experience.Joel, Mike, Leo (Managers) they were all excellent. In contrast to some of our previous experiences, Rahats professionalism and commitment to providing exceptional service truly stood out. Thanks to him and his team.. we left the dealership feeling confident in our purchase and completely satisfied with the overall experience.We would highly recommend Rahat to anyone in search of a trustworthy and dedicated professional who goes above and beyond to make the car-buying process a positive and memorable one." Come visit Hillside Honda!!
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September 2023 by Christian Villanueva
Great customer service and very responsive on any issues I had with my purchase. As a first time consumer both Mike and Alex helped me every step of the way to get me into a car that i would be happy with. They were both very responsive and easy to get into contact with when i had any issues with the car i had purchased. Overall i had a great experience with them and was able to get the car i wanted.
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September 2023 by Edwin Cortes
Went looking for a Honda pilot. Saw some issues that I didn’t like. And they took care of it. I was able to purchase the veh after looking over the corrections. Transaction was smooth no hidden fees or dealer add on. Thank you hillside Honda used cars dept. You guys rocked:). Will be back in the future for next car. From new Honda Pilot owner.
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September 2023 by Victoria Kimora
I Bought My 1st Car Ever From This Dealer. Im In My Early 20s & My Salesman Rahat Did Everthing He Could For Me To Walk Out With A Car Even Though I Had No Co-signer. Even After Purchasing The Car Almost 3 Months Later I Hit A Nail On The Road And My Tire Went Flat I Called Him Yesterday And He Got Me Road Side Assistance Free ( With Honda Care) In Under 10-15 Minutes . As A Young Lady It’s Very Easy To Be Taking Advantage Of Especially Having No Knowledge On Cars & Rahat Has Helped Me Every Step Of The Way. I Will Definitely Return Here For My Next Car
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September 2023 by MsExcessories Galore
10/10 because 5 just isn't enough! I went to the wrong location at first (New car showroom). I was politely informed by the staff of the mistake I made and was directed to the correct location. Quickly after exiting, I noticed I was being trailed by a random guy. The staff immediately noticed and stepped in to ensure I was safe. Carlos, went above and beyond to escort me to the "Used Cars location". It was at that point, I was sold! This is the family where I belong to!I was handed over by Carlos to Alex at the Used Cars Location. The firm hand shake upon introduction from Mr Alex was impressive. I initially, visited for a Rogue, however he educated me on his other models that may be more suitable for my family and suggested a Honda Odyssey 19. It was everything I needed under 1 umbrella, spacious, impeccable and functional. Mr Mike, the manager assisted with the height check as my mother plays an integral part in my decision making process. Thank you for the small things that make your service top notch!Alex, thank you for being patient, knowledgeable and professional throughout the entire process.I strongly recommend this business place as the staff is courteous and respectful. I visited on the right day, as I was able to get in on the Labor Day sale and treats. I am now an advocate for brand Honda and this location as the service is unmatched. I'm still hearing the congratulations from all the staff/salesmen. I left with no headaches just a warm smile, a great vehicle, an irresistible offer, new family members and most importantly knowledge!Thank you, thank you, thank you... to Alex (ask for him) Carlos and Mike (Manager) and the entire team at Honda Used Cars. Visit them today, tell em Ms Excessories sent ya *wink*
