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March 2025 by DIESEL QUEEN
Family business. Great customer service. They always take care of my uniforms in a timely manner, and keep me looking sharp. Great job on the alterations as well, and the prices are fair for both dry cleaning and alterations.
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February 2025 by Nik White
The hours listed online are not correct. Not sure what time they open, but its not 7am. Usually reliable service. But 30 minutes later and its still closed.
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January 2025 by Monique Davis
If I could give 0 would!! Rude and nasty jerks!! This place needs to be put out of business. Lost my item and was so rude about it: Filing a complaint with better business.
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January 2025 by Linda Chukwu
Very unprofessional, rude and dishonest people and business. I brought in my winter jacket and specifically asked if it can be washed, not dry cleaned. The man I met said yes, the offer laundry services and that my jacket can be washed. I paid a ridiculously high price, thinking its because i requested a wash instead. When picked up my jacket, it didn’t even appear dry cleaned, let alone washed. It remained the way I gave it to them. Same stains and even the smell of my body mist remained. I was yelled at by the woman that works there when I tried to ask about the services and even worse, cursed out by the man who told me my jacket can/will be washed when she summoned over to ask him what he had offered/told me. She kept saying, we send out laundry service we only dry clean. While the man kept insisting that he personally washed my jacket. He even offered to take me to the back to show me their washing machine and back there was where his tone changed and he started to curse and raise his voice at me. I immediately left, feeling very, very unsafe, upset and unsatisfied. I didn’t even let them keep it to wash/dry cleaned when they finally offered, because at that point, I had lost faith and trust in them. Days later, I found my gloves and a mask in the pockets of my jacket un disturbed….i left/forgot them there last winter 🤦♀️ That was more proof that my jacket was never washed. Again, very, very unprofessional and dishonest people and business.
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July 2023 by sam pauline
20 years good service
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March 2023 by DMC
He messed my shirt it hasn't been the same and it was my favorite shirt
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March 2023 by Sasha B.
Started using HIP Cleaners after the other cleaners in the other Rochdale Mall closed. The owner/operator mom/ son duo are always super courteous and warm. Based on my noticings, he's more operational while she handles the cleaning and seamstress deities alongside another female. For the most part it's status quo, clothes are returned clean and well pressed. Prices are on par with their peers. Turn around time is usually swift and I have no customer service issues.
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March 2022 by Ophelia Coleman
They get the job done! I took a cherished coat in to replace some hooks and eyes...she did a good job!
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March 2021 by Lorraine Pryce
Great place to do business with
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March 2021 by dal pk
Got good hemming for my jeans.
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March 2019 by Deirdre B
ZERO stars....extremely rude, high prices for subpar cleaning services and alterations (which you may or may not get back on requested date). Just AWFUL!! They are right out my back door and I won't use them. Save yourself some time and aggravation and go elsewhere. Please stop patronizing businesses that do not respect or value you or your community. This establishment has proven time and time again they do not.
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March 2019 by Ronald Johnson
If it was possible I wouldn’t give this cleaners any stars! My wife brought a dress in to be altered. We came back 4 weeks later and the work wasn’t done. They became extremely belligerent, disrespectful, and combative. A week later, my wife tried on the dress again, because they refused to give us a refund) and once again no alterations had been done. They just took the pins out hoping she would not try the dress on in the store. I would strongly suggest that if you need any alterations and/or cleaning to be done to your clothes, DONT BRING THEM TO THIS PLACE !!!
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August 2018 by Deirdre B.
I would give this establishment 0 stars if allowed. This dry cleaners is right out my back and and they are AWFUL! Prior to last week I had not stepped foot in there for more than 7 years (I left a dress to be altered with a clear understanding I needed it on a specific date for an event, needless to say dress was not ready and there was no apology no explanation just it's not ready... the Asian lady was dismissive (like too bad). Needless to say I was upset when I had to go out and buy a new dress. Last week (after 7 years) I decided to go give it another try... same subpar service, prices still are high and they are just as rude as ever. Save yourself some time and aggravation.. if at all possible go elsewhere. I'm reporting them to BBB and Rochdale Village Commercial Management. We need and deserve better service in our community.
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March 2017 by Kendra E.
If I could give negative stars I would. I dropped my coat off and they broke the belt. They the woman says there's nothing she can do. I'm reporting them to the bbb. Steer clear!
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January 2017 by P P.
I disagree. They take the oldest shirt- shirt you should throw away and try to clean again. That is fair and they are respectful on what I bring. Owner is honest and always courteous and does great tailoring! Sweaters look like new after dry cleaning.
