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November 2023 by Tracy D.
I'll never come to this raggedy ass store EVER again. The employees are rude and unprofessional. They're too busy talking amongst themselves as opposed to assisting the customers. I stood in the lightning aisle for over 10 minutes without assistance. Employees walking back and forth past me, looking at me and no one offered assistance. I'll take my business in a different neighborhood where they know how to treat the customers.
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September 2022 by Christina M.
Went back to return the wrong mop head. Seamless service. Literally smooth finesse. My local home depot I love it.
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July 2022 by Fred L.
it seems like the lines and all Home Depot's out of full length of the store everywhere you go. And in every store has six cashiers standing around talking to each other.
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June 2022 by Jeremy L.
The Home Depot on Springfiled is a great store close to my house where I live have everything I need to fix my home and the staff is very friendly and nice I really enjoy this store 5 stars
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January 2022 by Tinesha S.
Don't ever in your lifetime take these people to do your windows EVER!!!!!!!! Ghetto as they come unprofessional as they come !!!!!!!! Will write more details when I get a chance go with ANDERstill missing screens for my attic windows been getting push around for 6 months now never again
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July 2021 by Kitty Wright
Home Depot on Merrick Boulevard in Springfield Gardens is very dirty outside and inside and they don't keep enough stock for this neighborhood just because I'm an army neighborhood that'll mean we have the money to buy what we need Home Depot came in and took all the mama and Papa's doors out and so all we have is Home Depot please keep this door clean and have supplies indoors and Outdoors the cleaning this is very important I should not have to drive all the way out to Levittown Valley Stream the purchase things I like to buy things in my neighborhood oh I go out to lose Home Depot get together please thank you
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April 2021 by Yh H.
Avoid this f****** place. Avoid avoid avoid avoid ! No one answers the phone. The delivery people are disgusting and rude. Avoid avoid avoid
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April 2021 by Ant Lynch
I came to the location for 2 tools but they only had one. The guy in the tool section didnt work in that department but was fast and on point when helping others. There was no long line everyone was moving fast KIMBERLEY my cashier was full of energy and apologized for the store not having the other tool I needed.
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October 2020 by Karen T.
This place is a poor excuse of a store. No one is ever capable of helping or even knows where anything is. Nasty attitudes but I'm not surprised bc of the type of people that work their.
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September 2020 by Belinda Barnett-Andrea
awful no customer service
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August 2020 by E A.
Started a bathroom renovation, my local home depot didnt have the vanity in stock. Had to drive to the queens home depot where it stated they had 9 in stock. Went through the aisles and couldn't find it, it also wasnt on the top shelves. Asked an associate for help, her name was Mervette. I asked if she can help locate the vanity. She said it was delivered yesterday, it would be still in the dock or might have been unloaded. She took her time to help me and actually went back to the loading area and found the vanity! She gave great customer service and helped me so quickly and went the extra mile to get me the vanity so I dont have to take another trip out there. Thank you Mervette for making my experience stress-free!
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July 2020 by William R.
Purchased a Gas Range From Home Depot. Charged me $310.00 to install $528.00 range. Was never told that installation "might be" up to three days later until after the stove was delivered. Now I have a stove that was delivered on July 17th and was told today that I have to wait until at least July 20th for the plumber to call me and let me know when the stove will be hooked up. The sales person I worked with said nothing about this run around. It actually took the in-store sales person nearly an hour to finalize the stove order. That to me should have been a warning of what this experience would end up being. Will most likely look at Lowes next appliance replacement time.
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January 2020 by Shared with: Public
big store,has everything you need from the house to the garden..
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December 2019 by Norman J.
I have been to this home depot a few times and it is always busy. the last time I was there was for a painting job I was doing. This particular location has a huge parking lot for it customer's that's a plus .
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November 2019 by G M.
I shop at Home Depot at least 3 - 4 times per week. This Home Depot on Merrick Blvd. has to be the worst store in all of New York. The staff has no regards for providing quality customer service. If you ask a question they redirect you to someone else. If you ask for assistance they are you wait for know good reason other than they are too lazy to assist customer. I was in the store today to have a key cut s I approached 3 different clerks they each looked away so they would not have to assist me. I waited 20 minutes and to no avail no one assisted me. I left and went to a local hardware store to make my purchase. As for the other materials I went to Lowes in Fiume towns for some good old quality customer service. I didn't have to ask for help staff offers help as soon as I entered the store. I once worked for HD and we were not allowed to redirect customers we helped all know matter the need. This staff on Merrick needs to get it together, and they were not young kids working these were grown folks acting lazy.
