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February 2024 by Ricardo Cordova
Horrible customer service minority areas are underserved there’s no focus on customer service only on locking the bathrooms and adding more security devices. Home Depot wants to save money by having you check yourself out and treating us like criminals
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January 2024 by Pradine Content
I regret not completing the survey in time however I was not able to find the receipt until recently. Nevertheless, I want to give a review for a sales associate who helped me tremendously for 2 days and over 6 hours. Corey- in flooring! Thank you, thank you, thank you. We got it right. My floors are absolutely gorgeus. I visited different flooring companies, researched online, but it was his patience. We calculated the square footage, figured out how many tiles were needed, how many boxes, we stayed with in my color scheme and my budget. He was extremely patient and kind and was never frustrated. Home Depot you have a winner. His customer service skills are exemplary.Thank you and I regret not submitting this review sooner. He was able to make my home, home and for that I am truly grateful!
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January 2024 by ANTHONY CIVA
Worst home depot nobody anything
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January 2024 by R D
This location sucks the workers are bad and rude like the people looking for jobs are Nosy people
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January 2024 by Nkemdilim Onwudinjo
Nice service
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January 2024 by Ayid Hussain
Stay 40 min looking for 1 pvc elbow because everything is all pver the place and misplaced because no employee in that area to help people. No barcode on it instead of searching for the item cashier says get one with a barcode. Drive an extra 10 min to valley stream or elmont.
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January 2024 by Juan Wilson
Salesperson was very helpful and knowledgeable
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December 2023 by Patrice
Laila in the lumber area was a great help. She operates the wood cutting machine and was very knowledgeable in the area. She was able to assist me and get me exactly what I need for my task.
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December 2023 by Ravin Ramlochan
Love it, my homedeop where I visited every day as a contractor .. need to be more organized, but they are very good over all..
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November 2023 by syed rob
I am waiting and I have asked about 6 home depot associate to help but none did. They all page and no one came in. They have false advertisements. I am here about 40 minutes and 4 times they paged. Its bad customer service here.
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November 2023 by Al C
Vanessa, Pauline and Sheldon are amazing customer service representatives. I couldn't be happier with the results of my order. They were patient, knowledgeable and very professional. I was not rushed; Vanessa took the extra time to ensure I was completely satisfied before I left. Very smooth and pleasant transaction! A+
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November 2023 by mpat1265
Spent over $400 today, but I will not be returning to this location for my remaining purchases. staff was friendly and helpful during my visit However what I did not like about this location was constantly being asked by different people inside the store and the parking lot if I needed to hire help for jobs and forcing the issue of loading my car for tips. Home Depot should have a no solicitation policy. If they have one, it needs to be enforced.
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November 2023 by Tracy D.
I'll never come to this raggedy ass store EVER again. The employees are rude and unprofessional. They're too busy talking amongst themselves as opposed to assisting the customers. I stood in the lightning aisle for over 10 minutes without assistance. Employees walking back and forth past me, looking at me and no one offered assistance. I'll take my business in a different neighborhood where they know how to treat the customers.
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September 2023 by Ryan Acuna
Horrific service at this Home Depot. Everyone hates their job, no one wants to be there. Been going there for a year and the only worker there that actually likes his job is the guy who picks up the carts outside. Everything here is a mess, all the stuff is never in the right place. Hope they get it together one day and get some employees that want to do their job.
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September 2023 by Michelle Uzhiyekachi
I had a great experience at Home Depot!! Springfield branch appliance department.Thanks, I’m well pleased.