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November 2022 by Abhimanyu R.
bought a KIA 2013, next day engine light was on and not much was put into it to get fit, the car vibrates and jumps and makes a rattling noise at the bottom, mechanic commented that it's over rusted and they the shouldn't be like that. Motorcity states that its ok for 10 year old car to rust like this. Every time i called with a problem his mechanic is never in or I get ghosted with no answer. I'm back and forth with mechanics and now months passed I don know what to do, my local mechanic suggested reported since it's a lemon car, but since its 2013 car it doesn't fall under the lemon law and shouldn't have been sold in the first place how over rusted it' is. And get this The passenger door even open on its own while driving now. A 12000$ loan and now i have to invest more. Don waste your time go to a real dealer!! I give a 5 star now its comes to this! SO bad and very sad and frustrating.
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November 2022 by Johnnie Miller
This place was great keven is the man when it comes to getting a vehicle you want for the price. He took very good care of me. Would recommend Keven and this spot to anyone looking to buy a car.
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October 2022 by Simon Martin
On March 3 2021 I bought a 2011 Jeep Patriot from this sham of a dealership with one sticker price and it was said and done the vehicle was twice time the amount, certification and a whole lot of unnecessary add on. The vehicle was a complete lemon the body look good but mechanically I have spent over $6000 to get this golng and have not place 2000 miles on the vehicle. I spoke to customer personal on several occasions but to no avail. Motor city guys stay away, do not even buy a wash cloth. They are a complete rip off.
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October 2022 by L A
The cars they list have many issues one is mileage rollback ALWAYS check the vins on your own Carfax, and go to your own mechanic for under hood checks. Don't say you weren't warned!
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August 2022 by Vickram Ramsoondar
I have sent multiple people here to purchase cars in the past and these gentleman always treated all my referrals with respect and professionalism. My car gave up on me after years and I decided to get myself an upgrade and Mezz helped me every step of the way. He assisted me with insurance and handled everything with dmv. This process was very smooth and easy from start to end. Tha k you again for this experience.
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July 2022 by abhimanyu raj
bought a KIA 2013 worst car EVER!!!! had trouble from the first week I got the car, ALL kind of unknown CODES, MY ENGINE LIGHT IS LITERALLY ALWAYS ON door handle keep getting stuck. AND STEERING WHEEL keeps making ticking noise and vibrates. NOT HAPPY
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June 2022 by Bruce John
Experience matters! My salesperson at Motor City, Kevin, told me he's been in the business for about 5 years. His experience really showed. He was handling multiple customers at the same time effortlessly. Not once did I feel like he wasn't completely dialed in to helping me get approved and into a new car. He was magical with the numbers and the entire process was both easy and painless. He was also able to help me with my car insurance and easily saved me over $200 a month by steering me in the right direction. His customer service after the sale and follow up calls demonstrates a commitment to the customer and not to just making a sale. Come here first when looking for a new car or SUV!
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June 2022 by Lisa SmithMcKevie
Thank you to Motor City's Kevin and Mezz for their quick service in getting me into a vehicle. I have a few discrepancies with my out of state license and they made it a smooth transition and I was able to pick up my vehicle within a week. Although, it wasn't my first choice in vehicle, I was still able to make a purchase. I will be returning for my trade in from a car to an SUV. Thank you Kevin, for everything you helped me achieve with my car purchase in a timely manner.
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June 2022 by Zay G
One of the best dealerships out there! Keven is the man you want to take care of you ! One of the most honest & helpful salesman I ever came across, just got a new 2016 Mercedes’ e350 and he made it work for me to get the car I wanted ! If you want honesty and a great car, head over there for sure! Appreciate you Kev !
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May 2022 by Diamond Janvier
Keven is super helpful & friendly. Everyone’s customer service skills at Motor City NYC are amazing, they will make sure you feel comfortable & give you the best deal possible.
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April 2022 by Faizah Ummah
KEVEN was absolutely amazing!!! From start to finish he explained the whole process. He was patient and caring. Not a fast talking salesman that just wants your money. He actually wants to get you what would make you happy. They offer defensive driving courses as well as insurance policies. All around this place is a great place to buy a car. I will be purchasing again and telling everyone I know to go there **2014 MAXIMA** # love it
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April 2022 by Doneisha Dunbar
do not recommend!! Yes they are very friendly, and they can get you a car fast. But you will be paying double the price they tell you. My car was $13000. I put down $2500. After all of there so call “fees and warrant” they said I will be paying $17450. It was a LIE!!!!! They charged me $19450 for the car they said they were selling me for $13000. This does not included the financed amount of $6127 from the bank or the interest throughout the years. On my contract after paying everything “on schedule” I will be paying a total of $26000 for the $13000 car.They made it seem as if the $17450 was the total price including the financed fee. The $17450 was the total price for the car NOT INCLUDING the $2500 I put down. Which would be a $19450 Just for the car alone. Keep in mind this car it $13000.Yes I agree that I should of looked deeper into the contract and went over it with someone who knows these things. But I was lied straight in my face and took advantage of. Where is the honesty? Most people don’t know how to read these contracts. And we depend of the sales person’s knowledge. Im am not the first victim or the last. It still don’t sit right with me.Beware of these side car shops. Read your contract for yourself. Don’t trust everything that comes from someone’s lips.
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February 2022 by Tra Gibs
My sale associate was a mezz wonderful person upfront and honest if you ask the right questions.This is my first time financing a car I did not shop around did not want my credit score to drop.As far as getting a low monthly car note they can work with you and help with that but you will be paying a price.The Vehicles are clean and check by their mechanic David which is also awesome person I have no issuesWith my vehicle and if I did I could Bring it back within the 30 days and they will fix free of charge.
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January 2022 by Marchelle Fleury
I had a great experience at Motor City!! Keven had to deal with not only myself but my whole entire family and he was amazing!! I really appreciated his patience when it came to dealing with me and answering all the questions!! This is my first car and so far I am really pleased with my purchase!! keven goes above and beyond to make sure that you’re comfortable with your purchase and is always available when you need him!! The rest of the staff was polite and helpful as well!! 10 out of 10 recommend this place if you need an affordable vehicle and someone that’s going to take all of your financial concerns into consideration!!!
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January 2022 by wayne Gardner
I bought my first car from here, the experience and communication was great. They never left me confused or out of the loop of what’s going on and they gave me a great deal on my g37. I appreciate all they did for me I highly recommend.
