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June 2025 by bryant lopez
Thanks to martha
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June 2025 by Myke Kite
Not sure if it’s a race or race & gender thing but please be aware of this place. Thieves and liars work there. 4 separate times I have went to cash my check here and 4 times constantly they have purposely given me back the wrong amount. Either they are a few dollars short or a few cents short. The second time the lady was a whole $100 short! When confronted they try to act confused & make it seem like you’re being confrontational. 1 & twice is a mistake but 4 times is no coincidence! Check your receipt and be careful there!!!
Really hope it isn’t a targeted thing based on race or gender. But regardless it’s very wrong to prey on ppls hard earned money!!!
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April 2025 by Anika Tahsin 2211
Poor service
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April 2025 by Faber Fuertes
I just went to PLS at 14615 Jamaica Ave, Jamaica NY 11435. I was about to send money to my country through RIA, since this establishment operates both RIA and PLS, and I wanted to take advantage of the rise in the dollar. I explained to one of the agents that I wanted to send $2,500 plus $23 for the sending fee. I was planning to pay with my debit card, but the agent told me that if I paid in cash, I could avoid the $3 card fee.
I went to the nearby ATM, but I couldn’t withdraw that amount due to an error with the machine. I went back to the establishment and explained that I couldn’t get cash, that I was okay with paying the $3 fee, and to charge the full amount to my card. The agent charged me $26. —$3 for the card fee and $23 for the sending fee—and after charging that, she asked me for the $2,500 in cash.
I told her that I couldn’t withdraw cash, which is obviously why I was paying the $3 fee, and then she illogically responded that she thought I only wanted to pay the $23 fee with the card and the rest in cash. According to her, that's how people usually do it. Then, a tall guy with a clueless look—also clearly lacking any intellect—told me that the agent knew what she was doing.
The result was that I couldn’t send the money, and I was robbed of $3 for a service they never actually provided. I do not recommend this place to anyone, as their service is mediocre.
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March 2025 by LAURENNY PEREZ ROSARIO
Good customer service Martha
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March 2025 by Christy Nazaire
Love that this place is 24 seven or any of my cash checking needs
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February 2025 by Juan Carlos
Nice services
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August 2024 by Rafa Gomez
I like to dine at this place because it is clean and they also speak Spanish. Today I am happy because I was finally able to get my card. The girl who helped me and her supervisor were very kind, Jeny and Wendy.
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August 2024 by Jessy Treminio
This place is excellent, it has very friendly staff. Today I was able to obtain my expectation plus thanks to the help of Alejandra 10/10
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August 2024 by Javier Buñay
They converted my card super fast with fast and friendly service from the girls who spoke to me in my Spanish language
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August 2024 by Henry Sanchez
The service is fast, the lady in charge of the store is very kind, Ana helped me and was patient in helping me with the card, until I finally had it, the store is very clean
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August 2024 by Betty Yepes
Alejandra and Joan were very kind and helped me open my new card
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August 2024 by Jose Hernandez
Very good attention from the manager and the guys who work do a very good job, Ana helped me brief my new target, recommending the place
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August 2024 by Fanny Saltos
Alexandra treated me very well, she helped me activate my expectations card, the boy who was there was always attentive to everything, I recommend the store more because they also speak Spanish
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August 2024 by Francis Acosta
I am leaving happy because today I am leaving with my new card, now I am going to be able to use their new services, Ana was very quick to help me and her supervisors are so kind, always attentive to everything and the best of all, they speak Spanish
