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January 2024 by Moumita Roy
Today i went to some blood work but that lady who took my blood she was very bad at this. My arms are swelling and so much pain and constantly bleeding.very very bad experience also there was a indian lady i asked her some information about quest diagnostic center but she was so confused about information but i don’t understand why the hell she is doing there if she doesn’t know any information.
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January 2024 by ThatRandomPerson
It syks
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January 2024 by Quiana Saroop
Just went in to do some bloodwork and came out with a sore and bruised arm. The girl who did my bloodwork was extremely rough and kept complaining i had small veins when ive never had an issue with getting blood taken out. She kept moving the needle in my arm which was extremely painful and kept pressing down on the needle IN MY ARM. I came home and the spot where she took blood was bruised and even hours later i can barely move my arm bc of how rough she was. Terrible place, the way the treat people is cruel and inhumane
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January 2024 by elizabeth anderson
The first time took several hours waiting for FAX from my Doc. I called my Doc and they verified they had sent FAX over an hour ago. Quest claimed the reason for delay was "the system was backed up." The second time I had my prescriptions with me. There must have been some "no shows" as I was seen a few minutes before my appointment time. The third time I was seen about 20 minutes after my scheduled time. At all visits the staff was courteous, helpful and patient. Unfortunately the place was overcrowded with many folks standing - possibly because of walk-ins from that day as well as previous day. I am going to try the Cedarhurst location because I had to walk about 6 blocks from bus stop to the Jamaica Quest because there was no available parking near Jamaica Ave except for meters (if you are lucky enough to get one). Cedarhurst appears to have parking but reviews from earlier years were really terrible. I am hoping that by now management has corrected those issues. Wish me luck.
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January 2024 by Sha-Mecca Hawkins
Need more workers..They are very slow and understaffed and very unprofessional.
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November 2023 by Lili Beanii
The processing is a BIG NO!!! Take an appointment person and then a walk-in person. OR KNOCK OUT THE QUICKEST ONE...... No wayyyyyy it should take 4/5 hours for just a drug test & a drug test for employment only usually takes no more than 5 mins!!!!.......
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September 2023 by Tulkin Tilavov
Awful! Terrible service! Even one star is a waste for them!Walked in just to drop off the specimens for testing which were packed and labeled properly, and had to wait for 2 hours…The front desk has no idea how many people are checked in and how long it would take just to drop off the specimens…
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September 2023 by Dana Maultsby
The location is extremely slow I waited for hours to get blood work. They need to implement a better system to help expedite the process.
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August 2023 by Ben L.
Well I came in to have blood drawn got called for my appointment on time and 40 minutes later still waiting to have my bloodwork. Thankfully I took the day off work. Thankfully once it was done it was quick and painless.
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August 2023 by Ansie Jeanty
This place deserves zero stars. They are so unprofessional it's ridiculous. I wish they would just close down. The wait times are soooo long, over 5 hours that you get upset and just leave. I'm going to ask my doctor if there's another place he can send me for blood work or just ask my insurance company the same. I would advise everyone to do the same. The only reason they are this unprofessional is because they think that they have no competition. Even if you have an appointment they still make you wait hours, they always say that they are short staffed, or the computer is down. DO NOT go to this place, you will be sorry.
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August 2023 by Royal
Don't let the picture of this office online fool you. This place is packed to the brim and so out of order. I wish I could give this 0 stars if I could. There's people here who haven't been seen yet who's been here since early in the morning including me and we all have appointments. There's many quest diagnostics locations...do not choose the one on the Avenue.
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July 2023 by Monica Clarke
On Friday July 21 I went to schedule an appointment at quest. I met one of the workers whose name is Courtney. I must say she went the extra mile to assist me in scheduling the appt. She displayed patience. She is dedicated. I believed that Courtney is the right person in working with the public. May Almighty God, through His Son Jesus Christ, continue to bless al the workers at Quest.
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July 2023 by Sara Maharjan
I came here with my grandmother for the first time to get her blood test done after she was referred. I was a little nervous seeing all the negative reviews for this location, but after actually going there, I didn’t think it was so bad. We had an appointment at 10:30 am, but we arrived a few minutes earlier and had to wait. Checking in was easy, since it was done through a tablet and took about a minute to do so. We waited 15 mins after our appointment time before getting called up, and the nurse who performed the blood test was very kind and patient. I thought the appointment would take longer, but it was the average time, and the staff were nice and neutral. I will say that making an appointment is encouraged rather than just walking in (even though walk-ins are allowed and you are given a warning that you won’t be guaranteed a checkup before making your decision to stay or leave). Overall a good spot!
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July 2023 by Linda Washington
On July 5, 2023, My husband and I took our lab tests at the Jamaica Avenue location, in the afternoon. The sitting area was crowded, but we were able to sit down because of the many seats available. The young lady, who is security, greeted us and helped us sign in. We waited for about twenty-five minutes to be seen. Once inside, a respectful young man named, Brian Lakhan was polite, gentle and professional. My husband and I were shocked that he only started at this location, a month earlier. Overall, the place was clean. All of the workers that we came in contact with were polite and professional!! I would advise everyone to make an appointment first, before showing up as a walk-in. P.S., our results came back the same day! Great work!!!!
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June 2023 by Binny
Worst place to get your test done. The representatives are extremely rude and don't know how to talk to anyone. They mistreated my wife and verbally abused. And even though she had an appointment, he wasn't ready to honor it. He intentionally gave my wife the wrong email address to make matters even worse.
