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February 2024 by She Rie
I didn't realize I haven't reviewed RPM until now in Google. Yes, just like what other reviewers mentioned, Tommy has a good memory and will remember you once you have established relationships with him. Too bad my son moved far and can't go to RPM now that he needs an auto body repair. Tommy may not be cheapest but always a fair price. You really want to bring your nice cars to someone who knows what they are doing. I moved to Queens to Weschester, and there was a point that I even brought my husband's Porsche to him because he still offers a better price for service we needed . Quality of work is top notch. I can't complain. Highly recommended.
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January 2024 by CRXUGLYKID
Rpmnyc is 1 of the best shops you can trust for your Honda,Acura,anything With wheels. Had my Honda crx built there 12 yrs ago and whenever I call, they remember me. There work is top notch. Great bunch of guys. Awesome customer service. Cars going back there to get her ready for summer. Only shop I trust with my baby.
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November 2023 by Michael
Grateful for everyone at RPM. Always got my car back with zero issues. Super grateful for all the times they were able to take me in when my car broke down. I know when i come in my car is coming out way better. Trust these guys to always finish the job. Definitely recommend coming here.Services: Electrical repair
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November 2023 by Michael Cajigas
Great guys , will take care of your car . Tommy the owner explains in detail what's going on and provides parts and picture for review and goes over options for future installs. I have been looking for a shop to show my subaru some love in the nyc area and this shop delivers. Was able to scheadule an appointment same day and they are always busy. Thanks again !
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August 2023 by Alex
Great guys. Very busy, but tries to accommodate as much as possible. Going in detail and answering any questions. I've been coming here since I moved here, and my gf found them when I needed an asap repair.
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July 2023 by Kevin
Been coming to RPM with my Evo X for the last two years , I’ve gotten my oil change , transmission fluid, t-case fluid , rear diff fluid , brake fluid swapped and just recently got all 4 rotors, brake pads , brake lines installed and I have no complaints. Thanks RPM !
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March 2023 by Diego Medrano
I came here because I needed my radiator fans looked at since they weren't kicking on. The guys here at RPM took me in on short notice and began working on my car the second I showed up. They were super helpful and walked me through their process of diagnosing the car every step of the way. They came back to me with options and allowed me to choose the next step of the repair which most shops don't do. We had a good long talk even after the car was finished, truly a bunch of cool guys with a lot of knowledge and an insane work ethic. I am 100% coming back here in the future especially since the 2023 season is now just beginning. I recommend them.
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February 2023 by Eric BAksh
Took my Evo 8 here for an alignment. They couldn’t get the toe in spec for the rear left. Owner complained that my toe arm bushing was shot, upon inspection when I got home that wasn’t the case.I was watching the technician through the little window and he clearly failed to realize that:Increasing toe out increases neg camber, Increasing toe in decreases neg camber, Decreasing negative camber increases toe out and Increasing negative camber increases toe in.Tech also stripped my eccentric bolt on my rear right toe arm.Evo/DSM guys stay away from this place. They have no clue how to preform AWD alignments since they work on beater Fwd Hondas, and blown up Subarusall the time.Clearly they hire anyone off the street. Go to Long Island for quality work.Service: Wheel alignment
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February 2023 by cars and thoughts
Always works with me to keep my car running. Also very honest when it comes to fixing issues with my Impreza coupe
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February 2023 by Daniel Krastev
I've been a loyal customer for over 5 years and counting. Love these guys. They are straightforward and honest; a breeze to work with. Every time, they've exceeded my expectations in quality of service and workmanship. It's a well run shop, and they know their stuff. I wouldn't trust my car to any other pairs of hands.Services: Oil change
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January 2023 by Roman Kartsev
I have been talking to the owner and other employees for few months trying to choose the best shop for my modifications. They answered all my questions honestly and saved me few thousand dollars of not needing to buy unneeded car parts for my Wrx. My friend and I had a lift kit installed in our Subarus for very good price and alignment dome. Work was very high quality with great care. I came back 7 months later and RPM installed Stage3 and Exhaust headers on my WRX. A year later they installed a lift kit into my 2nd Wrx and again perfect job! I highly recommend this shop and I will be doing all my future work on my car in this shop only.Services: General repairs & maintenance
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November 2022 by Asif Ehmad
Wanted to give 5 stars but I’ll explain why not.Great shop, expert, knowledgeable techs and staff. Got 4 new tires installed on my ‘21 TLX, road force balanced, car running smooth.But I do have a gripe unfortunately. I was never told nor saw a sign that states there is a service charge for using a credit card. I mean in this day, not sure how many people carry cash. When the work was completed, I was told about the charge. I was in a hurry at the time to get to another place so I bit the bullet and paid the charge, grand total of $176.To the owner — should 4 mounted and balanced really cost almost 180 dollars?? I just don’t get it.
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August 2022 by Jodriann Lumabao
I had a problem with this shop. I had an alignment done and it was flawless and quick. My problem was when I had some headers installed. The assured me they can do the job. The aftermarket headers with new gaskets had a leak a 2 days later.I smelled exhaust gasses inside the car and i heard gases escaping in the front of my car. I went back to them and showed in video how there was a leak and there was bubbles and gasses escaping between the gasket and manifold. They didnt believe me and told me the exhaust smell I was smelling was from the cars in front of me and that the gasket I got was not good enough. And worse part is that when i went to a more reliable shop to get new gaskets installed they said that the previous shop snapped the studs and replaced it with bolts/old hardware. I do not want to go back to RPM-MS, they are friendly at first but gets shady when you go back to repair their mistakes. They never told me they broke some studs. I wished they couldve told me and i could of bought new hardware but instead they did a hack-job to finish it.Services: Auto exhaust system replacement
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August 2022 by Jillian Bragg
Always love going to this shop. They do quality work. And they are very friendly and respectful.
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July 2022 by Omar Alsaedi
Splendid. Their great, very honest, and transparent as well. Got the job done. Only downside is their super busy so you have to book an appointment which is ironic because that shows that their the spot! Kept asking questions and they kept providing answers. Very satisfied so far! Highly recommend
