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March 2024 by Cam Santana
Customer service was impeccable, repairs were made within a reasonable amount of time and gave a little extra TLC to my vehicle. Trust me give them a chance and once you see the finish product you’ll be as happy as I was.
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March 2024 by Ameika Smartt
My family and I have been going to Shan’s Collision for many years. We have always had the best experience using their services. The owner is very kind and always treats us well. The staff always goes the extra mile and keeps us informed throughout the entire time our vehicle is being serviced. I highly recommend them, they will make sure you are very well taken care of.
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March 2024 by Georgia Perry
They were so great. Communication was phenomenal and the service was impeccable. The individuals were so patient and they took great care of my vehicle. The finished product looked just like new. I’ll recommend them to everyone.
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March 2024 by Alexis Brandford
I got into an accident and took my car straight to Shan’s. Not only did they work with my insurance to get my car repaired, but they assisted with additional body working leaving me with basically a WHOLE NEW CAR!!! I’m so happy with their service and grateful for their time and care. I would recommend to ANYONE, they do not disappoint!
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March 2024 by Tricia Wong
After a lady slammed into my back, I needed an auto body shop to fix my car. I googled, and Shan's Collision was the first shop that came up. I called and spoke with Nadia (the receptionist). She was welcoming and warm. The staff, especially Shan, provided excellent customer service and professionalism. I will recommend them to family and friends.
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March 2024 by patricia
I was reluctant with where to take my car but I’m so glad I took it to Shan.Their customer service is great, I spoke to Nadia and she was wonderful. They are very nice and genuine people. They made me feel very comfortable and walked me through the entire process step by step. I am super pleased with my results, thank you Shan’s Collision!
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February 2024 by Rosé Lifestyle
This is a phenomenal auto shop located in the neighborhood. Great quality of service, timing & communication is always on point and they always over deliver on the work they do, highly recommend you get your next fix up here.
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December 2023 by autorino motorsports
Been dealing with Shan for many yrs and his professional experience is awesome .work has always met my standards
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October 2023 by Shavon Haughton
This shop is bad for business , received a formal letter from the DMV where they told this shop about their violation by forcing customers to sign and form where only repairs can be made by them !!Hopefully the shop takes this as a valuable lesson about taking advantage of insurance companies and the NYS DMV / Repair shop act by deceiving customers and holding peoples vehicles hostage in an attempt to force them to get work completed by them.Let’s maybe close this shop and bring something more productive to this neighborhood rather than a sham business who only cares about scamming companies and people out of their money.
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October 2023 by Amber Highland
Shan and Nadia charged me for work they didn’t do , it was a complete rip off and absolute scam ! This business needs to be shut down immediately because all they do is take advantage of customersUpdate: shop received a violation from the department of motor vehicle and repair shop!! They are conniving and nothing will change heartless greedy people from pretending that their doing their job but are more scam focused.Service: Body & Trim
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June 2023 by Ruth-Ann H.
Very professional and understanding . Did a very good job fixing my car . Well done . I received my car way before the estimated time . Would definitely recommend.
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June 2023 by Naomi Duval
I am so happy I found this auto body shop. In 4 days they completely transformed my car, to brand new… it literally looks like I drove it off the car dealer lot zero mileage. I’m recommending anyone I know with minor to major detailed work that needs to be done. I am extremely satisfied and can’t thank them enough!
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May 2023 by Emily G
workers are extremely rude and have poor communication skills
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April 2023 by Fro Man
Stealing money from my insuranceServices: Electrical
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March 2023 by D-MO Williams
this place stole multiple valuable items from my car and lied about it when asked would not recommend to nobody at anytime they take long with no regard to when I have to get my car back and very rude and neglective to me the customer
