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August 2023 by elvis limage
The owner bis very friendly and courteous
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August 2022 by Yvette Duncan
I frequent their store for my makeup and sometimes hair and they're very reasonable.
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January 2021 by Joseph Dimanche
The owner is friendly and knowledgeable. They usually have everything I need for my hair and skin.
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November 2020 by Ruth Adole
Excellent
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April 2020 by Dee Marie
The owner is so nice and prices are affordable. I pray he stays in our neighborhood forever. Good guy!
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March 2020 by Hello Particle
The owner is friendly and knowledgeable. They usually have everything I need for my hair and skin.
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September 2019 by Kamoier - KAMI
I was happy to look around in there for their grand opening week but i was surprised that they were a little more expensive than most beauty supply stores ($1 to $2 which is a lot if your'e working with a small budget) They have great wigs! The customer service is excellent.
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April 2019 by Ashli Tatum
Nice owner and is very helpful
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February 2019 by Kamoier Williams
I was happy to look around in there for their grand opening week but i was surprised that they were a little more expensive than most beauty supply stores ($1 to $2 which is a lot if your'e working with a small budget)
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February 2019 by Jamila Marcellin
Always friendly and ready to provide assistance, plus the prices are reasonable.
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September 2018 by Stacie Austin
I was so please with the quality of service I received. My daughters hair was damaged and the owner explained to me what to use. He even demonstrated on his own hair for me exactly. What I should do when putting gel in my daughters hair. After 3 weeks my daughters hair is growing back and looks healthy. I highly recommend Silk Touch Beauty.
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August 2018 by Ana Haynes
I had the pleasure to visit the beauty supply store. I dealt with the owner, Mark. I was looking for hair to weave for my friend. Mark was so patient and helpful. I will highly recommend anyone to visit the store. Thanks Mark for all your help.
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August 2018 by Stephanie Uwadiae
Love love love this store they have EVERYTHING, they've been here for years and will stay here for years . Literally family guys . The owner is so kind and helpful . He will tell you advice about your hair when asked . This is the go to spot for hair care !
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March 2018 by Vita
Competitive prices, always have amazing sales, and the owner is kind and willing to explain any product they sell.
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May 2016 by Nicole S.
I used to visit this beauty supply as a teen when I lived in the area. Was in that part of town so I decided to see what they had to offer for synthetic bulk hair as I wanted to have twists done for the first time later this week. I spent a while in there going over the different textures (even helped a woman try on and select her first wig in the meantime) because I was REALLY unsure which texture to buy. I now live in the city and felt like I wouldn't be able to return items easily if I bought the wrong thing. While looking through the textures I was told by a store assistant not to pull out hair from a particular brand because it was hard to refasten and repackage. A few minutes later I simply opened the flap to visually compare luster/texture and whether it would blend well ( because there weren't enough packages of the brand I had settled on ). The manager of the store yelled and scolded me from across the store, in a store full of customers, in a very condescending way because he feared I was "damaging" the item. I was still going to make a purchase (about $30 worth of synthetic hair and $15 worth of styling products) but gently mentioned that I don't think he should speak to customers in that type of way. He became irate and really loudly spoke over me and pointed to the video surveillance system. I asked him if he could show me what I did wrong and assured him it was a misunderstanding because I would not have intentionally damaged anything. He was unable to produce proof. He proceeded to go back and forth and finally became short with me stating, "do you want it or not? " I declined and left without anything. At the end of the day, customers are sometimes exploring new things and don't know store policies. We may need guidance on handling products for which store owners and managers may be experts. However, even if the customer is in the wrong (which I was not) you should never berate or scold people who are spending their hard-earned money. I'm not saying for anyone not to shop here but demand your respect, if you choose to do so. After all Mr. Beauty Supply store owner, there are 100s of beauty supply stores on every corner, so customer service may be your most competitive way of keeping satisfied, loyal customers. I certainly will never be one of them.
