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December 2023 by Wendy Pierre
Great service
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September 2023 by Roni Drew
Was quoted a price of $560 for brake pads and rotors, and the owner wanted to add additional charges for more that he claimed was wrong with the car, I declined the additional services. When I came to pick up my car my final total was $720 up an additional $160 from the agreed upon and quoted price. He claims he had to add an additional part, but he never called to let me know. I feel I was taken advantage of and will never be returning to this place. Avoid this shop at all costs!
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September 2023 by Lacy Darryl Phillips
Good Service and Very Personable!
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January 2023 by Leslie Shaw
Great experience top quality services, always fix my truck with no after complaint fair price and very respectful. Would definitely recommend.
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December 2021 by Kevin H.
Got My Car Here Repair Here A Few Years Ago. They Did A Good Job On The Repairs On My Car.
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February 2021 by jay yee
My WIFE came here to have a plastic fender cover fixed because it was rubbing and i was out of town. I had recently Changed the oil and filter less than a week ago and had forgotten to reset the indicator light on the dashboard. The owner by the name of Mercel took advantage of my WIFE'S lack of knowledge of a motor vehicle and swindle her out of $80 for a oil change she NEVER NEEDED! When I confronted Mercel he said "the oil filter was clogged and the oil was jet black!" This is the first and last! I Do Not recommend anyone coming here and expecting to get an honest mechanic to fix your vehicle! THEY ARE VERY DISHONEST AND SKEEVY!
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December 2020 by Gail Jenkins
June 23 I brought a 2007 Toyota Prius for 4500 cash From GERARD ALEXANDRE from Springfield Auto and Repair shop I asked GERARD ALEXANDRE was anything wrong with the car he told me NO!!! GERARD ALEXANDRE LIED ? and told me it was 140,000 miles on it I asked GERARD ALEXANDRE IF he could watch over the car while I get it insurance he said yes I also Gave GERARD ALEXANDRE 390 dollars for my registration and plates that I never got until Yesterday NOVEMBER 21 2020 I had to get temporary registration and plates from my insurance company for 175 dollars to go pick the car up September 26th 2020 When I arrived at GERARD ALEXANDRE HOME THE passenger side mirror was completely GONE their was A weed Roach on the driver side slot I asked GERARD ALEXANDRE WHAT HAPPENED TO MY MIRROR HE TOLD ME SOMEONE STOLE IT and then started telling me about other cars that people stole parts off finally I get inside start the car was no gas ⛽️ so he went and got me enough gas ⛽️ to make it to the nearest gas station when we put gas inside I started the Car and when I mean EVERY LIGHT ? ON THE DASH BOARD WAS ON IT WAS LIT ? I said Yo why is the ABS LIGHT ? ON all the lights are on I said something is wrong those lights are NOT SUPPOSED TO BE ON instead of GERARD ALEXANDRE taking the car back to SPRINGFIELD AUTO AND REPAIR SHOP WHERE I BROUGHT THE CAR FROM TO CHECK IT OUT he told me the car was good it just been sitting and need more gas so GERARD ALEXANDRE allowed me to drive back to WESTCHESTER with his daughter in the passenger side without that mirror Got all the way home Car NO good Saturday morning had a mechanic ??? check it out he said the Hybrid battery ? was No good it would coast 1500 dollars to get it not including labor I called texted GERARD ALEXANDRE HE NEVER ?? ANSWERED OR responded I told him I was extremely upset ? and definitely wasn’t happy 4500 dollars for 189,000 miles and a damaged Hybrid battery ? Two days later I sent him a picture of what the mechanic ??? said the issue was on October 6 2020 he had someone tow the car back to him NEVER HEARD ONE PEEP FROM HIM only through a three party I told GERARD ALEXANDRE I WANT ALL MY MONEY BACK INCLUDING THE 390 for registration and plates cause he never gave it to me until yesterday and he left it inside the car I was told again through a three party that the was at Toyota getting fix more lies He even had the workers lie for him and say the car was getting fixed and would be fix last week Saturday they said that November 11th that the car will be fixed definitely by November 14th car still there the man personally told me in my face car would be ready yesterday don’t have my car yet GERARD ALEXANDRE IS A SCAMMER LIAR ? VERY RUDE AND SNEAKY THE WORKERS THERE ARE THE SAME BECAUSE THEIR LYING FOR AND WITH Him GOD DONT LIKE UGLY and he definitely don’t like when people steal and hurt good hearted ❤️ people so I WILL CONTINUE TO PRAY AND LEAVE EVERYTHING IN HIS HANDS ?? ???? DEFINITELY WOULD NEVER SEND ANYONE THERE be careful people are greedy sneaky scammers and dishonest watch out for GERARD ALEXANDRE SPRINGFIELD AUTO AND REPAIR SHOP
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December 2020 by Robert Matthews
Do not use this place..they are bogus crooks that will swindle your money
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March 2020 by She8471
Don’t take your car there. I spent $1500. And my engine light is still on. Took it back, and nothing was fix. They really don’t know what they are doing. Hate dishonesty people.
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October 2018 by Chris Harripersad
Service my vehicles here Excellent Service
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October 2018 by Andre Pierre
Good services
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October 2018 by Jamal Matherson
Kenny!
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March 2018 by Patrick Francois
Gentle very good customer service
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June 2017 by Shelly Miller
Don't go there, they will tell you a problem thenafter they "fixed" it they'll tell you that wasn't the problem it's something else. RIP off. It's either they don't know what they are doing or they are thieves.
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December 2016 by Fridgie Chery
I brought my car Sunday to this shop wanted to fix a noise from it he told me that's the alternater I said ok fix it he charged me $330 when I went to pick up my car finally on Wednesday he told me the alternater was ok so he change the motor oil which I just service on the 19 of October and the belt atensioner still charged me $330 the belt only cost $102 plus he charged me $203 for labor rate even Toyota don't charge $200 for labor for one hr it's $120 I will never came back nor recomand anybody they will rip you off he even tell me he got car for sale to sale my car I was here for service my car not for you to tell me what to do with my car the noise is worst since I came back from this shop I don't understand how the car run
