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January 2024 by roxanne mcfarline
Tyrrell was awesome he helped us gracefully. Thanks a lot we appreciate your support and service.
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January 2024 by Jay
First and foremost, Yailyn, I want to thank you for a remarkable experience at the your store on 12.16.23. Your knowledge, professionalism, and patience made an anxiety provoking endeavor a walk in the park.T-Mobile, Yailyn, represents the consummate employee avatar. She was friendly, assertive, customer-centric - with a unique ability to address customers inquiries without making me feel neglected.For customers seeking to inquire, update, or purchase phone(s) and accessories, I highly recommend you visit the Rochdale T-Mobile store, and speak with Yailyn and her colleagues for a stress free, informative, customer centered experience.
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January 2024 by New Age TV 2
Pri, a sales representative, helped me a lot with my sim card issues, not only was she able to resolve a problem I was having for a couple of days but was professional and very kind as well.
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December 2023 by Cheraine Allahtisha
The representative Tyrell was the greatest! He helped through out the whole way, made sure my phone transferred everything!
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November 2023 by MISS LDV
I went to the T-mobile in Rochdale mall and I had the pleasure of working with Rico and I had such a pleasant experience. Rico was so patient and unbelievably helpful. I have not had that experience with t mobile before so I am so grateful
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November 2023 by Hugh Henry
Lamell/moose was very helpful and solved my problems and I was very satisfied..Ps he's the best in the store
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September 2023 by Denise Gyarbin
Store is very good employee jermy is the best very helpful young man
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September 2023 by Hyacinth GAYLE
I visited this location the sales rep. Dorant Charles was very misleading. I was given devices that were sold to me as "free" devices but when I received my bill it jumped extremely. He added lines on to my account without properly explaining to me my monthly bill. When I came back to return the devices and get my billing issue rectified. I was quickly shunned by the store manager Samantha. I left the store with devices I did not want and a bill that nearly jumped by 150 dollars ! She handled my situation with no regard.ADDING LINES WITHOUT THE CUSTOMERS CONSENT IS SCAMMING !!! I will not be returning to this location.
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September 2023 by Karen Watson
Hasan and the Manger Sam was so helpful.went into the store just to ask for information and ended up joining t mobile. And the store energy is amazing
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September 2023 by Runodier Little
Very good staff especially Jermy very kind and patient hooked me up really well
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September 2023 by Audette Palmer
Tyrell helped me get a new phone today and explained everything well to me will be coming back
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September 2023 by Abdool Jumasin
Excellent staff especially Jermyn very kind young man and helpful
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August 2023 by M Hurtado
One specific young man that works there, Hasan, very rude and unprofessional. I had tried the internet service, free for 14 days. I went on a Saturday morning, they told me a manager needs to be in the store for returns. Came back Monday afternoon, we do not accept returns here. Call 611 and get a UPS shipping label. Called 611 in the store, woman stated I can return in store. He laughs, walks away, Ms get her to send you a label. The rep on the phone said she would speak to him, he walks away again laughing. Very disrespectful, very!!
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July 2023 by Domarginae Leslie
The rep hasan help me so much and the store nd crew is very respectful
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July 2023 by Kimberly Wright
Great experience from the rep come here and visit
