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April 2024 by Choi Lee
The employee at this location mess up my order by overcharging it and when I confronted her about it, she said she can’t do anything and completely dismissed me by calling the next customer. Is it how they handle mistake here? I get that people make mistakes but she doesn’t even own up to it and acts like it’s not a big deal.
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April 2024 by Ilya S
Slowest service in the world
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April 2024 by David Da Costa
A super smiling and friendly waitress, the drink was perfect, thank you :-)
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February 2024 by Ria Tardieu
Poor service. Rude employees standing around talking and on their phones. I had to say I wanted to place an order and she still continued talking. Unprofessional
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February 2024 by Stephan Hoffmann
Terminal 3 opposite Gate 3 ..super unfriendly staff!! Such behavior is sickening!! Listless and bored staff! Not recommended!! Feb 17, 24…
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February 2024 by Yasin Bilgehan Akalan
Worst Starbucks ever!
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January 2024 by Eva Schicker
Great spot inside Terminal 1 at JFK. Loved the egg white wrap with spinach and feta cheese. Would love to see more seating.
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January 2024 by Kim Nguyen
Extremely slow. 30 mins from waiting in line to getting coffee, and there wasn’t that many people in line. Quite
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December 2023 by Rocio Arenas
No hay café caliente de ningún tipo
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December 2023 by Ruby Chan
A total chaos. It was supposed to be opened at 8am but it turned out opening at 10am. I ordered a Pumpkin Cream Cold Brew but they ran out of cold brew.I ordered a classic coffee with pumpkin foam on top instead. The barista told me I need to ask the cashier change my drink because they didn’t have cream toppings. I went to the cashier for a refund, and I was asked to talk to the barista. Another barista ended up giving me the coffee, but it was VANILLA cream foam, not pumpkin :(From the cashier to the barista, they were all very rude and impatient. Terrible service. Paid $6.8 after tax for a drink I didn’t want. Contacted customer service but it wasn’t reachable.
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December 2023 by Alberto Pol
Very good service. I had several questions and they assisted me calmly.We ordered special edition Christmas frappuccinos and coffees (very delicious), so I don't understand other comments saying they don't have them.It's a bit expensive but like everything in NY.
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October 2023 by Alfredo
Worst Starbucks ever. Never again. Employees chat instead of taking orders. There was no working structure recognizable.Better not to drink a coffee than ordering there.
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September 2023 by vic
baristas are so rude. gave me a ice drink when i specifically said hot. and the other girl told her it was supposed to be hot but she made it cold either way.
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September 2023 by Mauro Clerici
Long waits and the barista shuffle the orders so you might behind everyone else in the store. The barista that served my latte after 20 minutes I was waiting was unapologetic and even had an AirPod in her hear through which she was chit-chatting with someone. Worse Starbucks service I ever received in years.
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September 2023 by Francesca Cortese
Well I won’t be back hereDef rude people also racistSpecially danay and palmer2 customers they also left as they saw how I was been treated