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October 2023 by david baron
Rented a storage room today and was very impressed with the staff. Chris and Sheila at the front desk were extremely helpful in getting us situated. Additionally Duran in the back assisted us with loading up the trolly.All three employees were extremely nice and helpful with getting the room.
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August 2023 by June parris
Us moved things out after 14 years. Wonderful staff. Clean units. One of the best places in New Yorker
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July 2023 by JoAnn Gina-Jack
Always very pleasant and courteous any time I go to Stop& Stor.Great staff would refer any one to use that location. The staff is always very helpful.
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June 2023 by Jane World
One thing i love a Great customer service! I had a great experience buying a storage unit at this location. Even though he was new Christopher had a lot of knowledge and was amazing help. Liz also assisted us and she was such amazing help with all her knowledge and patience. Both Liz and Chris went above and beyond to help us, thank you so much!
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May 2023 by Vanessa W
Lita was amazing. Very informative and friendly. Will definitely recommendDuran Mays also amazing at maintaining the appearance and sanitary feel of the facility. He is Friendly and great at what he does.Manager Liz/ Lily also amazing and very helpful.Overall great staff. Thanks ?
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May 2023 by The Ink Tattoo
Lisa and Chris truly care about their customers and their experience. I was unsure with what kind of unit and if I even wanted to store my things here. They showed me around the premises and made me feel comfortable knowing my stuff was safe and secure. They walked me through the entire process and made it much easier for me. I highly recommend them and stop & stor
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April 2023 by Michelle Soso
This is the BEST storage out THEREI don't know which to rave about first... The price lock for a year or the awesome friendly treat-you-like-family staff or the SUPER MODERN and ULTRA CLEAN facilities????? The staff are by far the best part. No judgy attitudes for treasure keepers. Friendly and helpful ALWAYS. The drive-in bay is clean enough to picnic on no exaggerating. A mini Zamboni moves in between busy times to keep the drive pristine. The whole place is kept painted and sparkling. The price lock is great for budgeting and planning. No surprise increase 3 months in that makes you feel like your stuff is being held for ransom. You can always downgrade or upgrade size as you .need to accommodate the needs of your stuff. Really a big difference from the others in the market. Oh and if you're a child of the 70s you will LOVE the music tracks!!!! It definitely has has a roller rink vibe that keeps you grooving and not stressed about having to store your life outside of your tiny expensive NYC apt
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April 2023 by Traappyy
I had a wonderful experience visiting this store as the employee Calita was very patient and eager to assist with my storage information. She was very helpful and displayed the perfect example of excellent customer service. I am satisfied and encourage customers to visit this location if they want GOOD service. Thanks again.
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April 2023 by Tiffany Crispin
Always the best customer service. The staff is always professional and friendly! Shout outs to Calita and Liz! Great customer service means a lot to me. Give those ladies a raise ! ?
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April 2023 by Chrissy J
I’ve been a long time customer here at Stop and Stor Queens Village for several years. I would say that my experience here is excellent. The Customer Service Rep Calita The Manager Liz and Maintenance Durand and Shanelle have all been helpful and professional. I have no complaints. I would definitely recommend anyone to come here for storage. As I write this I’m referring my sister to open a unit here. Continue the great work Stop and Stor Queens Village Team.???
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March 2023 by Sterling Gentry
Calita and Durand are always helpful and make my visit splendid. Any questions or concerns I have, Calita and Liz always have smiles on their faces and are very responsive and remind me when holidays hours/closings. 5 star staff!!!!
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March 2023 by Lisa Lee
Just wanted to stop by and say, customers appreciate staff with patience and empathy. Lita was very helpful and provided 100% BEST customer service ever. She was very knowledgeable and provided some great options for my storage. She also had a pleasant attitude but most of all she cared. Sometimes you meet staff who just want to get through the day; Lita showed me that Stop N Store valued their customers needs and can show proactive support. Thank you again for everything! I will definitely recommend this store to everyone; make sure you ask for Lita, she's the BEST!
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March 2023 by Richard Sillien
5 stars for this Location! Starting from the bright light at night that made me want to stop by the next day. I went home and looked on the website and the reviews were great. I decided to store with Stop and Stor & The customer service was amazing. Also had a few laughs! The girls there have bright energy.
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March 2023 by Shellann Hospedales
I really appreciate the hospitality at this location. As soon I arrived I was greeted by a pleasant associate, she later told me her name is Lita. She made sure the process was quick and easy, no hassle and even if I became a little frustrating she made sure to help me through it. I definitely recommend coming here and asking for Lita! Thank you again.
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March 2023 by Dee
This location is one of my favorite storage units. I been here for over 7 years and the staff is wonderful. My favorite staff is Chanelle, she’s always smiling and happy to see the customers and giving a helping hand. This location is clean, nice and makes you feel safe. The hours are great as well. I definitely would recommend this location to anyone. Four thumbs up?
